JOBSEARCHER

Program Manager - Residential Services

ProgressFranklin, TNApril 12th, 2026
Progress Inc. is a nonprofit provider agency that has been serving adults with intellectual disabilities and seniors in Davidson and surrounding counties since 1971. We provide day, residential and employment services to the people we serve through ECF CHOICES and DIDD programs. Progress Inc. is currently looking for a Residential Program Manager to manage approximately 30 DSP (direct support professionals) staff that provide residential and community based supports to adults with intellectual disabilites. Primary Duties: - Staff and schedule caseload of Direct Support Professionals - Interview and hire staff as needed to maintain needed coverage - Ensure the needs of the individuals Progress serves are being met - Submitting reports and documentation as required - Conducting house visits to ensure quality supports - Staff training Requirements: - Must have proficient computer skills: Excel, Word, Outlook. (Assessment may be required) - Bachelors degree strongly preferred or comparable relevant experience - Must have management experience in the DD / ID field - Must be able to pass a criminal background check - Must not be listed on any registries reporting any form or abuse or fraud - Must be able to complete any pre-service training required Job Type: Full-time Pay: $46,000.00 - $50,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Referral program Retirement plan Vision insurance Schedule: 8 hour shift Day shift Monday to Friday On call Weekends as needed Application Question(s): Do you have at least 1 year of experience supporting adults with intellectual disabilities? Do you have at least 1 year of management experience working with a provider agency that serves adults with intellectual disabilities? Education: Bachelor's (Preferred) Work Location: In person