EMS Operations Manager / Paramedic Supervisor

Description:Memphis, TN Salary: $68,000 $73,000 per year Vital Medical Transport is hiring an experienced EMS Operations Manager / Paramedic Supervisor to lead daily ambulance operations in Memphis, Tennessee. This role oversees paramedics and EMTs, manages field operations, and ensures high-quality emergency medical services. Ideal candidates include experienced Paramedic Supervisors, Field Training Officers, EMS Lieutenants, or senior Paramedics ready to move into operations leadership. EMS Operations & LeadershipSupervise and support paramedics and EMTs responding to emergency and non-emergency medical callsManage day-to-day ambulance operations and shift activitiesMaintain staffing schedules and approve PTO requestsMonitor and track time and attendance complianceEnsure all personnel operate within state, federal, and local EMS regulationsQuality & ComplianceOversee completion and accuracy of Patient Care Reports (PCRs)Implement and monitor quality assurance initiativesAddress employee issues, provide coaching, and manage disciplinary actions when necessaryEnsure adherence to company policies, medical protocols, and safety standardsEmergency Response & Patient CareProvide patient care at Basic Life Support (BLS) and Advanced Life Support (ALS) levelsRespond to emergency calls and assist with patient extrication and transportParticipate in multi-casualty incident response and disaster planningEnsure proper infection control and exposure reporting proceduresOperational ManagementOversee vehicle readiness, equipment inspections, and supply managementAssign and monitor fuel card usageMaintain EMS inventory and ensure proper station supply levelsAssist in training and onboarding new EMS personnelCommunication & CollaborationMaintain strong communication with EMS personnel, hospitals, and medical staffServe as a liaison between field crews and executive leadershipSupport community engagement and professional development opportunities Why Join Vital Medical Transport Competitive$68K $73K salary Health, Dental, Vision and Life Insurance 401(k) Retirement Benefit with a company match Leadership opportunity in a growing EMS organization Supportive team environment focused on patient care and operational excellence Requirements: Licenses & Certifications Tennessee Licensed Paramedic5+ years EMS experiencePrior EMS leadership, shift supervisor, or field training experience preferredNational Registry Paramedic preferredValid Tennessee Drivers LicenseBLS certification requiredACLS and PALS preferred Skills Strong leadership and team management skillsExperience supervising EMS field operationsKnowledge of EMS regulations, protocols, and compliance requirementsExperience with EMS software systems and reporting toolsProficiency in Microsoft OfficeWorking Conditions This role operates in both office and field environments, including emergency scenes, hospitals, and ambulance operations. The position may involve: Exposure to extreme weather conditionsHigh-stress emergency situationsHeavy lifting and patient transportOperation of emergency vehicles and medical equipmentEMS personnel must be able to lift and move patients and equipment up to 250 lbs with assistance and perform physically demanding tasks in a variety of environments. Conditions of Employment Successful completion of Pre-Employment physical, drug screen and background check Participation in the Vital Medical Transport Compliance ProgramMaintain all required licenses and certifications during employmentMay require annual TB and health screenings Compensation details:68000-73000 Yearly Salary PI3bd774f5091e-26289-39934597