Engineering Program Manager

HTEC Group is looking for a US-based Engineering Program Manager to join one of our long-term partnerships with a leading global technology company in the Media and Entertainment domain.You'll work alongside our Europe-based EPMs and a 60+-person engineering organization delivering multiple engineering-driven projects.This is a high-visibility role with direct exposure to senior client stakeholders, and a key part of HTEC's strategy for growing the partnership.Key Responsibilities:Program Coordination & Delivery:Be HTEC's real-time presence and facilitate ad-hoc decisions and planning with the US and EU teamsAct as DRI for integration-heavy projects and the go-to person for project health, risks, and overall delivery on your slateAttend UAT sessions with users, triage findings, drive follow-ups with engineering teamsOwn requirements intake and clarification with the client's product and program teams, unblocking delivery before ambiguity reaches engineeringCoordinate cross-team integration across client-side teamsOwn risks and dependency management, launch planning, escalation paths and roadmap maintenance for your projectCollaboration:Run/attend a structured daily handover with your EU EPM counterparts during the morning overlap window (approx. 07:00 - 10:00 PST)Detailed understanding of HTECUnderstanding and managing client expectations, client satisfaction, stakeholder management plan definition and implementation, monthly partnership reviewResponsible for identifying all of the stakeholders for the existing engagement and for account growth within the client companyParticipate in account planning, growth strategy, and QBR preparation with the Account Manager and Director of EngineeringDelivery Management: Informed about delivery model, metrics, reporting, risk management from the overall account perspective.Support the team and client communication to facilitate quick resolution of impediments during US hours.Participates in partnership governance ceremonies.Helps manage escalations and expectations. Domain expertise:Facilitates client communication and identifies risks, challenges, and opportunities for our out team within this domain and client.Facilitates strategic conversation with the clientAccount Management: Participates in definition of account level success metrics and ensures we achieve our account goalsParticipates in account planning and growth strategy creation.Responsible for client satisfactionUnderstands and helps define clients needs, goals and ensures that HTEC can support our client's goals. Works closely with AM and Growth director to structure QBR contentWhat we're looking for:5+ years of experience in technical program management, engineering program management, or delivery management in software engineering environmentsProven experience coordinating distributed teams across time zones, ideally in a client-facing or vendor-side roleStrong stakeholder management skills - comfortable working directly with senior product, program, and engineering leaders at an enterprise clientStructured communicator with strong written skills - status reporting, documentation, and asynchronous communication are a large part of this roleSelf-directed and comfortable being the only HTEC presence in the roomBased in the US, Pacific time zone (or willing to work PST hours); note that this role follows an early schedule - approx. 07:00 - 15:00 PST - to maximize overlap with our European teams, this could change later on when more independency is achievedNice to have: Technical grounding: you can follow engineering discussions on a high level, understand system integration challenges, and translate between product and engineeringExperience working with or inside large US tech companiesExperience in vendor/client engagement models and account growthAgile delivery experience (Scrum, sprint ceremonies, backlog management)Familiarity with program management tooling at scaleHigh level understanding of the products across the client/HTEC portfolio