Concierge (Administrative Receptionist)

Join our dynamic Resident Services team! You can make a difference and provide our residents with positive assistance while making a wonderful first impression. We are searching for additional team members who appreciate a cooperative leadership style and a commitment to excellence.Our ideal team member brings a mindset for service, teamwork, and a strong desire to learn and perform the right actions for the situation. They have a resident centered care focus and are comfortable working with a diverse group of coworkers. A willingness to learn and make a conscious choice to be positive daily is a must.Earn a competitive hourly rate based on years of experience.Additional compensation includes:Hourly employees:1.5x Holiday Pay1.5x Overtime Pay for every hour worked over 40 hours per weekFull-time employees:Generous PTO beginning with a maximum of 104 hours annuallyBenefits: Medical, Dental, Vision, Life, STD/LTD, Supplemental: Accident/Cancer/Critical Illness, Legal Resources, and Identity TheftTuition reimbursement: up to $5,250 annually for qualifying courseworkAll employees:401k with company matchEducational Partnership Discounts: South University, ECPI, Regent University, St. Leo University, and Colorado Christian UniversityReferral Bonus for new employee referrals that join our teamStar Employee Recognition Program including monetary awardsEmployee Assistance Program (EAP)Position Summary: The Concierge (Administrative Receptionist) works in accordance with established policies and procedures and/or specific instructions from the supervisor. This position is responsible for answering and transferring all calls in a courteous and professional manner, giving information, direction, and other appropriate assistance to residents, staff, guests, and vendors, as well as performing a variety of clerical duties. This position reports to the Director of Resident Services.Education and/or Experience: Less than high school education; or up to one-year related experience or training; or equivalent combination of education and experience. Previous experience as Receptionist preferred, but not required. Intermediate computer skills with Microsoft software required.Ability to act in a resident's best interest and make responsible choices and decisions.Ability to be a professional first impression with extraordinary people skills and a warm smile.Ability to handle multiple priorities in a timely manner.Excellent communication skills (both written and verbal), in person, electronically, and over the phone.Organization and time-management skills.Demonstrated proficiency in basic computer skills (Microsoft Office: Teams, Outlook, and Excel) and the ability to learn new applications.