Junior Network Engineer

Network EngineerLocation: Near Albany, NYSalary: Up to $70,000 annuallyEmployment Type: Full-TimeBuild Your Career with a Growing Technology Services TeamOur established and growing technology solutions client is seeking a motivated and customer-focused Network Engineer to join its technical support and infrastructure team. This is an excellent opportunity for an early-career IT professional looking to gain hands-on experience across networking, security, customer support, and project implementation in a fast-paced environment.This role combines both day-to-day technical support and project-based engineering work, offering exposure to a wide variety of technologies and client environments.Position OverviewThe Network Engineer will support client network environments through installation, configuration, troubleshooting, monitoring, and maintenance of network infrastructure and security systems. The ideal candidate is technically curious, service-oriented, and eager to continue growing their networking and systems expertise.This position reports directly to company leadership and offers significant opportunities for learning, mentorship, and professional development.Key ResponsibilitiesNetwork Support & AdministrationConfigure, install, maintain, and troubleshoot:FirewallsRoutersSwitchesWireless access pointsNetwork infrastructure componentsSupport both remote and on-site customer environmentsAssist with implementation and maintenance of LAN/WAN and TCP/IP network environmentsDiagnose network issues and implement corrective actions to restore functionality and optimize performanceSupport VPN, DNS, DHCP, and network monitoring solutionsInfrastructure & SecurityAssist with firewall administration and security best practicesMonitor network performance and alerts to proactively identify issuesSupport information security initiatives and network protection measuresParticipate in infrastructure upgrades, deployments, and client projectsCustomer Support & DocumentationDeliver exceptional customer service while supporting client technical needsCommunicate technical information clearly to both technical and non-technical usersMaintain accurate documentation for customer environments, service work, and completed tasksCollaborate with team members to ensure timely issue resolution and project completionPreferred Technical ExperienceExperience or exposure in the following areas is highly desirable:Networking & InfrastructureCisco and/or Juniper switching environmentsSophos, SonicWall, and/or Juniper firewallsWireless networking and Wi-Fi deploymentsRouting protocols such as:BGPOSPFNetwork topology and infrastructure conceptsAdditional Preferred SkillsNetwork monitoring and alerting toolsVOIP systems and solutionsNetwork design conceptsCybersecurity best practices and security awarenessQualificationsBachelor's degree in Networking, Information Technology, Computer Science, or related field preferredStrong troubleshooting and analytical problem-solving abilitiesExcellent written and verbal communication skillsAbility to multitask and adapt in a fast-paced support environmentStrong time management and organizational skillsQuick learner with a desire to continue developing technical expertiseValid driver's license and reliable transportation requiredAbility to travel locally to client sites throughout the Capital District regionTo see a full listing of all our open positions, please visit:redShift Recruiting is the region's premier recruiting agency with over 100 years of combined experience in the recruiting field. We specialize in permanent, temporary, and temp-to-hire positions. Our superior service combined with our highly qualified and carefully selected bank of candidates sets us apart.