Lead Host @ Newport Beach Country Club ($28 hourly Full-Time Only)

Maitre D @ Newport Beach Country ClubNewport Beach Country Club - Newport Beach, CA 92660OverviewSalary Range $26.00 Hourly Level Experienced Job Shift Any Education Level None Travel Percentage None Category Hospitality - HotelDescriptionWe believe Newport Beach Country Club is a very special place for our Members, and made better by our Team Members (employees). We want to work with fun, passionate, hospitality driven people who genuinely care about others.At Newport Beach Country Club our culture (made up of our purpose, vision and 3 M's) is our operating philosophy.Our purpose is to enhance relationships and enrich lives through shared personal experiences and connections.Our vision is to be the standard for the next generation of Club, where relationships elevate experiences and where tradition meets the future.Our 3 M's are Members First, Model Operations and Make Improvements.Members First - The members are our top priority and we anticipate their needs because we make every effort to build a rapport with our members to get to know them.Make Improvements - We take initiative to make things better. Status quo hold us back- we are empowered to refine.Model Operations - We present and maintain the club facilities in "like new" condition. We always look our best and provide exemplary service.Are you aligned with our Club culture?Are you someone who genuinely cares about people and enjoys building relationships with them? Do you find yourself looking for ways to make things better? Are you frequently trying to make other people smile? Do you want to work at a place where culture matters? Do you want to be the best?If you are ready to be the STANDARD, please continue reading.Excited to bring on new team players to join our team! We are seeking an experienced, relationship-driven Matre d' to lead the front-of-house dining experience at one of Southern California's premier private clubs. This role is the face of the dining room and a key ambassador of the Club's culture, responsible for cultivating meaningful relationships with members, anticipating preferences, and ensuring flawless service execution.How our Maitre D will assist us in enhancing our members dining experience...The ideal candidate brings a minimum of 20 yrs of supervisory, management, or Matre d' experience in fine dining, luxury hospitality, or private club environments. We understand exceptional service is built on trust, consistency, and genuine connection.Member Experience & RelationshipsServe as the primary point of contact for members in the dining room, building long-term relationships and personal rapportGreet members by name, recognize preferences, and anticipate individual needsHandle special requests, feedback, and concerns with professionalism, discretion, and urgencyMaintain a visible presence on the floor to ensure members feel welcomed and valued at all timesDining Room LeadershipOversee daily front-of-house operations, including reservations, seating, pacing, and service flowLead by example, setting the tone for hospitality, professionalism, and attention to detailCollaborate closely with culinary leadership to ensure seamless coordination between kitchen and service teamsEnsure service standards align with the Club's expectations of excellence and consistencyStaff Supervision & DevelopmentSupervise, mentor, and support service staff, fostering a culture of accountability and prideProvide coaching, feedback, and performance guidance to elevate service qualityAssist in training new team members on service standards, member recognition, and etiquettePromote teamwork, morale, and professionalism within the front-of-house teamOperational ExcellenceManage reservations and dining room logistics to maximize member satisfaction and comfortEnsure proper table settings, cleanliness, and presentation throughout serviceMonitor service timing, staffing levels, and workflow efficiencyUphold all Club policies, safety standards, and service protocolsQualifications & ExperienceMinimum 20 years of experience as a Matre d', Supervisor, or Manager in fine dining, luxury hospitality, or private club settingsProven ability to build and maintain long-term guest or member relationshipsDeep understanding of high-level service standards, dining etiquette, and service choreographyStrong leadership presence with excellent communication and interpersonal skillsCalm, polished demeanor with the ability to manage high expectations and dynamic service environmentsExperience working closely with senior leadership and reporting to a Director-level rolePreferred AttributesPrivate club experience strongly preferredExceptional emotional intelligence and discretionPassion for hospitality and service excellenceDetail-oriented mindset with a big-picture perspectiveCommitment to consistency, tradition, and member satisfactionPhysical & Schedule RequirementsAbility to stand and walk for extended periodsSchedule including evenings, weekends, and holidays as required by Club operationsBenefitsGolf Privileges and Golf Shop discountsFree Lunch everydayVacation and Holiday PayMedical, Dental, Vision and Flexible Spending, etc.401k and we match too!Perks entailing hotel, bayfront boutique, spa, dry bar discounts, shoes for crews