Community Sales Director (Atlanta)

Description: The Retreat at Cascade is seeking a Community Sales Director to join their team! The Community Sales Director reports to the Executive Director PURPOSE Sales & Marketing | Community Relations The Community Engagement Director is responsible for hands on sales execution at the community level through generating new sales leads, converting leads to move-ins, implementing Phoenix sales systems, developing eternal business relationships to generate referrals. PRINCIPLE DUTIES AND RESPONSIBILITIES Sales & Marketing | Community Relations Accounting  Codes and submitts community sales department invoices for processing and payment. Understands and manages the department budget to include labor and the other expenses and its impact on the community’s bottom line. Analysis/Reporting  Provides detailed and accurate weekly and monthly sales and marketing productivity reports, critical success factors (comparing industry trends), including analysis, to the community Executive Director and/or Phoenix senior operations team  Manages sales and marketing data, audits, training, analysis, and implementation  Maintains a thorough working proficiency of Customer Relationship Management (CRM) lead tracking database and keeps all contact records current.  Ensures inquiry forms are always available at the front desk   Ensures qualified leads are entered into the CRM database  Completes Marketing Action Plan when required on a timely basis each month  Conducts bi-annual competitive market research and provide the regional sales team with all data (i.e., including rates, apartment sizes, services, and amenities) necessary to complete an accurate ranking and analysis of designated competitors in the communities’ market.  Understands competitive opportunities & threats and presents strategic alternatives to combat these to the Executive Director and Regional Sales Team. Communication  Presents the company in a positive and professional manner  Presents self in a positive and professional manner  Meets monthly with sales team to review sales and marketing activity, quality assurance, and other key marketing issues  Assists in completion, production, and roll-out of Standard Operation Procedures Sales  Strives to educate the community at large about Phoenix’s unique approach to senior living services.  Recognizes opportunities to market Phoenix Senior Living communities and acts upon them as appropriate  Works in partnership with corporate Marketing Support to insure new lead generating activity has appropriate marketing support to maximize effectiveness  Provides customer service by responding to corporate phone, mail, or email inquiries and appropriately communicating to the community(s)\Regional Operations Team  Positively influences and impacts sales activities for the community  Assures that occupancy and sales productivity goals are consistently met   Meets or exceeds standards in sales productivity  Conducts tours with prospective residents and their families   Personally closes new sales in the community  Implements, monitors, and promotes resident referral programs to generate new referrals  Conducts professional outreach for lead generation purposes  Maximizes occupancy and revenue opportunities for the community Requirements: EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATION Sales & Marketing | Community Relations  College degree preferred, 3-5 years experience in sales and marketing, preferably in senior housing   Previous experience working with the elderly and/or disabled in a paid or volunteer position is highly desirable LICENSE – CERTIFICATION Not applicable. SKILLS AND ABILITIES Sales & Marketing | Community Relations  Computer proficiency with working knowledge of Windows, Power Point, Excel software  Ability to be flexible and work in an environment that promotes teamwork and collaboration  Excellent communication skills, both verbal and written and the ability to relate in a positive and professional way to a diverse resident and employee population  Ability to maintain a high level of confidentiality regarding residents, employees, staff and the community  Demonstrated ability to set priorities, complete assignments in a timely manner while managing multiple duties and responsibilities  Demonstrated ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving PHYSICAL REQUIREMENTS In an 8 hour workday, associate may stand / walk: Hours at one time: 2-4 Total hours/ day: 4 – 6 In an 8 hour workday, associate may sit: Hours at one time: 0 - 2 Total hours/ day: 2 – 4 In an 8 hour workday, associate may drive: 60-120 minutes, 3 – 4 times a week Associate will support / assist: (Maximum lbs) Frequency: 50 lbs Occasionally: 150 lbs Associate will lift / carry (Maximum lbs) Frequency: 40 lbs Occasionally: 70 lbs Associate will use hands for repetitive: Simple grasping, pushing, and pulling, fine manipulation Associate should be able to: Bend: Occasionally Squat: Occasionally Kneel: Occasionally Climb:Occasionally Reach:Occasionally, 3 feet PIdc2542ab1b