General Manager-Kentucky Operations

Company: Fenco SolutionsLocation: Louisville, KYReports To: Chief Executive Officer (CEO)About Fenco SolutionsFenco Solutions is seeking a General Manager to lead our Kentucky manufacturing operation, consisting of two plants and approximately 150 employees. This role serves as the on-site business leader across all functions, responsible for driving both operational performance and commercial success. The General Manager will lead manufacturing and supply chain while also owning key customer relationships and supporting business growth tied to the Kentucky operation.Role OverviewThe General Manager is accountable for the overall performance of the Kentucky operation, including safety, quality, delivery, cost, and site-level financial performance. This role requires balancing strong operational execution with active involvement in customer relationships and business growth.The General Manager will lead and align manufacturing, supply chain, and support functions while working directly with customers and commercial teams to ensure commitments are realistic, execution is reliable, and opportunities for growth are captured.This is a hands-on leadership role suited for someone who has operated a manufacturing site or business unit and is comfortable leading both the operational and commercial aspects of a business. This role requires a leader who is comfortable operating in a developing environment where systems, processes, and teams are still being strengthened.Key ResponsibilitiesOwn overall performance of the Kentucky operation, including safety, quality, delivery, and costOperates with a strong ownership mindset for site performance, while partnering closely with company leadership on key decisionsMake day-to-day decisions on priorities, trade-offs, and resource allocationEnsure production plans are realistic and executable, removing bottlenecks quickly to maintain flowMaintain a strong presence on the shop floor to stay connected to operationsLead, coach, and develop team members across manufacturing and supply chainDrive accountability and a culture of ownership and continuous improvementOwn and support key customer relationships tied to the Kentucky operation, including visits, audits, and ongoing engagement to drive revenue and ensure executionDrive cost control, efficiency, and margin improvement at the site levelPartner with Finance to understand performance drivers and support decision-makingEstablish and monitor key performance indicators (KPIs)Lead problem-solving efforts and ensure root causes are addressedCollaborate with Engineering on process and manufacturing improvementsAlign site priorities with broader company objectivesRequired SkillsStrong leadership and decision-making ability in fast-paced environmentsAbility to lead experienced teams and drive accountabilityStrong problem-solving skills with a focus on executionEffective communication across operations, leadership, and customersComfortable working hands-on in a manufacturing environmentUnderstanding of operational metrics and performance managementPreferred Qualifications10–20 years of experience in manufacturing or industrial environmentsProven experience leading a plant, site, or business unitExperience in high-mix or customer-driven manufacturing environmentsExposure to customer-facing or commercial responsibilitiesFamiliarity with ERP/MRP systemsExperience with lean or continuous improvement methodologiesIdeal CandidateExperienced operator who has led a manufacturing site or business unitHands-on leader who is comfortable on the shop floorStrong decision-maker who can operate in dynamic environmentsHigh level of accountability and ownershipPractical and focused on execution over theoryAble to balance operational performance with customer needsExperienced operator who has led a manufacturing site or business unitLeadership Style & Cultural FitOperates with a strong ownership mindset for site performance, while partnering closely with company leadership on key decisionsComfortable balancing day-to-day operations with broader business prioritiesThinks beyond functional silos and makes decisions based on total business impactBuild alignment and trust within an existing team, integrating strong functional leaders into a cohesive operating unitHigh accountability leader who does not pass off problems and owns outcomesPractical and decisive, able to make trade-offs quickly with imperfect informationBuilds trust through action, consistency, and follow-throughComfortable operating in environments that require structure, stabilization, and continuous improvementDrives both operational execution and customer success with equal importanceWork EnvironmentFenco Solutions operates in a hands-on manufacturing environment where operations, supply chain, and commercial teams work closely together to deliver results.This role requires balancing day-to-day execution with ongoing efforts to strengthen systems, processes, and team capabilities.Our team values accountability, practical problem solving, and leaders who take ownership and drive results.Education & CredentialsBachelor's degree required (Engineering, Operations, or related field preferred)Proven track record of driving financial and operational performance outweighs formal credentials