AI Deployment Manager

Overview Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of OpenAI. We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world. Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.About The Role At Cresta, shipping AI is only half the story. Deploying it successfully is where the real impact happens.As an AI Deployment Manager , you’ll own the moment where cutting-edge AI becomes real-world results. You’ll lead customer deployments end-to-end, turning ambitious AI initiatives into live, adopted solutions that drive measurable business outcomes.This role is perfect for someone who loves leading complex projects, working directly with customers, and seeing technology make a tangible difference. You’ll be hands-on, customer-facing, and deeply embedded in how Cresta delivers value at scale.What Success Looks LikeCustomers launch AI solutions that actually get used—and drive real business outcomesDeployments run smoothly, on time, and against clearly defined success metricsCustomers leave deployment confident, excited, and ready to scaleInternal teams rely on you to bring clarity, structure, and momentum to complex initiativesYou consistently turn complexity into forward progressQualifications We ValueExperience leading technical or AI-driven SaaS implementationsStrong project management skills paired with a consultative, customer-first mindsetComfort working with technical concepts, data, and analyticsAbility to translate complex technology into clear, actionable plansBias toward execution, outcomes, and ownershipThrives in fast-paced, high-growth environmentsWhy You’ll Love This RoleYou’ll own some of the most visible and impactful work at CrestaYou’ll work hands-on with cutting-edge AI used by leading enterprisesYou’ll partner deeply with customers and see the impact of your work firsthandYou’ll collaborate with world-class teams across product, engineering, and GTMYou’ll help define what “great AI deployment” looks like at scalePerks & BenefitsMedical, dental, and vision plans designed to support you and your familyPaid parental leaveMonthly Health & Wellness allowanceWork-from-home office stipendLunch reimbursement for in-office employeesFlexible PTOCompensation At Cresta Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table. The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.Salary Range : $120,000 - $175,000 + Bonus + EquityWe have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai#J-18808-Ljbffr