Client Service Associate
Client Service Associate-Job DescriptionAbout Confluence Financial Partners
At Confluence Financial Partners, we believe that our firm and associates make an impact by helping our clients maximize their lives and legacies. Every associate that joins our organization is part of a group striving to make an impact on individuals, families, and businesses in Western Pennsylvania and beyond. We leverage our resources to make an impact in the communities we serve via individual wealth management, insurance offerings, and 401(k) management for businesses.
Job Overview
The Client Service Associate will perform administrative duties and basic financial functions for the Wealth Manager they have been assigned and for the firm in general. Main duties include assisting clients by answering inquiries, preparing client paperwork, scheduling meetings and contacting clients with information regarding their investment accounts.
The successful candidate will embrace the Core Values of Confluence Financial Partners:Do Right, Improve Everyday, Enjoy The Journey,andBe Thankful .
If youre ready to advance your career on a team thats dedicated to growing and improving on a daily basis, then a position with Confluence might be a great fit for you!Responsibilities and Duties
Function as an assistant to the advisor(s) assigned by the firm
Assist clients with requests related to account and money management
Contact clients via electronic means, written correspondence, or telephone
Update, maintain and/or access client accounts, transactions or documents
Ensure all necessary paperwork has been received by client and provide explanation on proper completion of documents.
Arrange internal pre-meetings, and client meetings for advisors
Prepare reports or materials
Maintain client and firm records
Other duties as assignedQualifications
Bachelors degree required
Prior experience in a financial institution preferred
Proficient in Microsoft Office Suite programs, especially Excel
Proven track record analyzing data and interpreting results
Demonstrated understanding of financial markets and trends is a plus
Exemplary track record of customer service
Job Type:Full-time
Reports To:Chief Operating Officer
Pay:From $55,000.00 per year
Benefits:
401(k)
401(k) matching
Medical, Vision, Dental Insurance
Employee assistance program
Paid time off
Gas card savings program
Paid training/tuition assistance availableSchedule:
Monday to Friday, 8:30am-5:00pm
Education:
Bachelors Degree (Required)
Work Location:McMurray, PA