Audiovisual Technician - II

Position Summary TOP SECRET Clearance REQUIRED This is an ONSITE position located in Huntsville, AL. NCC is seeking an Audio Visual Technician II to provide critical support to the Federal Bureau of Investigation (FBI). This role will be responsible for deployment, enhancement, operations and maintenance for existing Audio Visual capabilities and supporting new A/V capabilities. This core team will have access to support, education, and leadership from the wider NCC team as well as our corporate offices. This is an opportunity to grow, make a difference, and significantly advance your career, your impact, and your capabilities. Key Areas of Responsibility Service and install audio visual systems, mounting/replacing equipment, cabling, testing and terminating cables. Support meetings and event setup efforts across the, acting to reinforce building teams and deliver positive outcomes. Analyze and troubleshoot AV technical issues that arise. Work with AV Engineering and leadership groups to assess, prioritize, and address outages, change actions, and special requests. Keeps an active watch of incoming trouble tickets in real-time on the customer ticket platform, and be proactive in responding to the trouble tickets as they come in. Provide basic training to end-users on newly installed A/V systems. Configure a wide range of AV Equipment including monitors, displays, microphones and speakers. Ensure all work meets quality standards and customer expectations. Follow safety protocols and procedures during all installation activities. Willing to receive customer-provided training and certifications, specifically for safety, MEWP (Mobile Elevated Work Platform) and Fall Risk training. With guidance from AV Engineering, conduct comprehensive system testing and commissioning to ensure optimal performance. Minimum Requirements Active Top Secret security clearance. 5+ years of relevant experience in a similar role supporting and troubleshooting AV systems/components in a conference/event space. Previous experience as an installer. Knowledge of AV audio technologies such as reinforcement, audio processing, and live event support Knowledge of AV control systems such as QSC, AMX and Crestron. Working knowledge of networking AV equipment. Familiarity with Digital Signal Processing. Ability to work independently as well as part of a team. Customer service skills. Excellent communication skills. NCC provides reasonable accommodations to qualified individuals with disabilities. If you are an applicant that requires a reasonable accommodation, please email us at recruiting@nccsite.com. Please reference the position in your email. NCC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristic. E-Verify Employer. VEVRAA Federal Contractor. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s): What is your desired salary for this role? If selected for a position, what is your soonest availability to start? Security clearance: Top Secret (Preferred) Work Location: In person