Office Assistant

Job Title Key Responsibilities: Answer inbound calls and emails from new and returning clients. Provide service info and requests using our software. Effectively communicate our messaging using company phone script. Handle basic questions about our service and transferring to the right team. Submitting booking details to the office staff. Skills & Qualifications: Strong phone and active listening skills. Friendly, service-minded communicator. Confident using software tools and managing data entry. Organized and efficient with time management. Comfortable working weekends. Writing and reading comprehension proficiency. Fluent in English (no accent). Knowledgeable about US cities geography.