Communications Security Operator (3rd Shift) in Plano, TX

Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!Marksman Security Corporation is Now Hiring for a Communications Security Operator / Rover Officer$20.00 to $22.00 per hour (dependent on experience level)3rd ShiftWednesday thru Sunday - 11:00 PM -6:00 AMSecurity Operations Center Experience is RequiredThe ideal candidate will have previous experience in security AND customer service fields.Join our growing North America Operations Center (NAOC) team as a Dispatcher, where you’ll play a critical role in maintaining the safety and security of people, assets, and operations in North America.You will be responsible for monitoring security systems, dispatching response personnel, and coordinating emergency communication — 24/7/365.The site is a Headquarters location and will require the highest level of professionalism, customer service, technology skills, and high-quality candidates with excellent work ethics.Key Responsibilities:Monitor emails, access control, and alarm systems in real-time.Monitor the facility's CCTV to check for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized people.Dispatch field security officers and emergency responders during incidents.Manage incoming phone calls and alerts via internal communications system, national weather, and act quickly and decisively.Document incidents accurately in security electronic reporting platforms.Follow standard operating procedures and escalation protocols.Provide support during emergencies (fire, medical, intrusions, natural disasters).Utilize internal communications systems, including radio, intercom, telephone, PA systems, and computer-based software with a high level of professionalism.Operate facility badging software, including enabling and disabling badges.Provide security support for various client projects and events.Administer all client policies for controlling access to client propertyQualifications:At least 21 years of age or olderHigh school diploma or equivalentNon-Commissioned security license through the state of TexasPrevious dispatch experience requiredStrong customer service skillsFamiliarity with report writingMonitoring and surveillance experienceMust be able to multitask and prioritize assigned tasksPrevious security experience is requiredAttentive to detailMust be able to multitask in a fast-paced environmentPrevious experience utilizing security equipment and protocols requiredMust be able to pass pre-employment screening (background and drug)Benefits:401 (k)Insurance: medical, vision and dental Short term disability Critical care/Hospital IndemnityComplimentary life insurancePet insuranceLegal assistance/guidance Identity theft protectionPaid on the job training Paid time off Bi-Weekly PayCompetitive compensationCareer advancement opportunitiesContinuous learning opportunities through LMSEmployee referral bonus program Employee assistance program (EAP)Employee recognition eventsEmployee performance incentives/rewards Professional growth and development opportunities#IND3