Engagement Manager - NYC, NY

About the RoleWe are seeking a highly organized and relationship-driven Engagement Manager to support client partnerships and ensure successful delivery of our solutions. In this role, you will serve as a key point of contact between our internal teams and clients, helping guide projects from kickoff through completion while maintaining strong communication and alignment.The Engagement Manager serves as the primary liaison between clients and internal teams, ensuring successful deployment, adoption, and measurable impact—particularly within the operating room (OR) and perioperative environment. You will work cross-functionally with product, engineering, and leadership to deliver meaningful results while fostering long-term client relationships.This role is ideal for someone who thrives in a fast-paced environment, enjoys managing multiple initiatives at once, and is passionate about creating positive client experiences. Why This RoleThis is a high-impact role at the intersection of healthcare operations and advanced technology—ensuring PeritasAI delivers real, measurable improvements inside the operating room.ResponsibilitiesClient LeadershipServe as the primary point of contact for hospital clients throughout deploymentBuild relationships with OR leadership, perioperative teams, IT, and executivesManage expectations across scope, timelines, and outcomesLead status updates, executive reviews, and issue resolutionDelivery ExecutionCoordinate end-to-end implementation of PeriVerse productsDevelop and manage project plans, timelines, and milestones and communicate changesAlign cross-functional teams (Product, Engineering, Data, Clinical, Field Services)Track progress, manage risks, and deliver the plan on-time and on budgetOperating Room IntegrationPartner with clinical stakeholders to align solutions with OR workflowsUnderstand scheduling, throughput, staffing, and utilization dynamicsSupport workflow optimization and change managementTranslate clinical needs into actionable requirements for technical teamsAdoption & Value RealizationDrive onboarding, training, and adoption across client organizationsDefine and track success metrics (e.g., OR efficiency, utilization, throughput)Ensure delivery of measurable client outcomesCapture feedback to inform product and deployment improvementsQualificationsRequired5–10+ years in engagement management, program delivery, or consultingExperience in healthcare systems; perioperative/OR exposure strongly preferredProven ability to manage complex, multi-stakeholder implementationsStrong communication skills with executive presenceHighly organized, detail-oriented, and execution-focusedPreferredExperience with healthcare technology, AI, or analytics platformsFamiliarity with EHR and perioperative systemsBackground in consulting or high-growth startup environments