No Fault Collections Manager

Job Description:CitiMed is seeking an ambitious, data savvy, and process minded No-Fault Collections Manager. The No-Fault Collections Manager will lead and optimize CitiMed’s New York No-Fault accounts receivable function. This role is responsible for maximizing cash collections, reducing aging, and ensuring compliance with NYS No-Fault regulations. The ideal candidate brings deep expertise in No-Fault billing, verification, denials management, arbitration, and end-to-end revenue cycle workflows. Furthermore, we are looking for a leader that has the qualifications to build, train, and grow a No-Fault collections team.This is a high-impact leadership role working closely with Finance, Billing, and Operations teams.Detailed Responsibilities:· No-Fault AR & Collections Management- Oversee all aspects of NY No-Fault accounts receivable- Drive resolution of unpaid, underpaid, and denied claims- Monitor KPIs: Days in AR, collection rates, denial rates, and arbitration outcomes· Verification & Compliance- Ensure proper verification of benefits (VOB)- Maintain compliance with fee schedules and billing timelines- Audit claims for regulatory adherence· Denials, Appeals & Arbitration- Lead denials management strategy- Manage arbitration processes (AAA)- Partner with legal teams on case preparation· Revenue Cycle Optimization- Improve workflows across RCM lifecycle- Identify reimbursement issues and implement solutions- Drive automation and process improvements· Team Leadership- Manage and develop AR team- Set performance targets- Provide ongoing trainingWhat the Candidate will bring:· Required:- 5+ years NY No-Fault experience- Knowledge of NYS No-Fault rules, Verifications, denials, arbitration- Strong RCM knowledge- Leadership experience- EMR/PM familiarityPreferred:- Personal injury or imaging experience- Workers’ Compensation exposure- Legal/arbitration collaboration experience