Director, Corporate Security
The Director, Corporate Security will provide platform-level management of the security department that keeps employees safe and world-class technologies and facilities secure. This role will be focused on standardizing the QTS security posture to include the protection of physical assets, technology, facilities, equipment, products, and services with an emphasis on supervising security professionals and contract employees. This role is responsible for QTS domestic and future overseas security operations reporting to our SVP, Corporate Security. On-site work hours are required to support a 24X7X365 data center environment and is not eligible for remote and/or hybrid work.
RESPONSIBILITIES, other duties may be assigned.
Directly manage and lead the Regional Security Managers
Assist with the hiring of new Security Managers across the QTS enterprise
Develops and maintains policies, procedures, Basis of Designs (BODs), and standards to ensure execution of Portfolio Physical Security strategies to include enforcement of business conduct and integrity standards, employee safety and security, investigations, crisis response, business continuity, and government partnerships across all QTS sites
Regularly communicates updates to key partners on incidents, emerging risks, and other issues that may impact QTS's data center operations, employees, or vendors
Partner with Facilities and other QTS business units to identify safety and security deficiencies, and develop customized policies and procedures to gain compliance with regulations internal and external to QTS and evaluate risks that carry a significant risk to QTS's data center(s)
Manage the election of vendors providing guard force and penetration testing services, and maintaining close partnerships with cross-functional teams to ensure a secure working environment
Establishes and monitors performance metrics to determine team effectiveness
Deliver training on security topics, assist in the coordination of security services to support planned and unplanned operations, and support incident investigation efforts
Participate in security audit and compliance controls such as ISO 17799, ISO 27001 Frameworks, HITRUST, SOX, SOC 1 & 2, and relevant PCI requirements
Knowledge and familiarization with Local Emergency Response Action Plans and evacuation procedures
Develop and maintain working relationships with International, Federal, State, and Local Law Enforcement as well as Fire and EMS.
Exposure to loss prevention, video surveillance, biometrics, executive protection, CCTV, and related physical security skills and technologies is required.
Perform data analysis and create benchmarking to support risk assessments and threat identification
Ability to assist in monthly, quarterly, and annual budget forecasting and manage organization within existing budget parameters
Assist in readiness assessments and evaluations of potential new sites and existing building construction sites on an as-needed basis and updating of the Basis of Design (BOD) for all sites
Participate in and lead SECOPS/FACOPS, Technical, and Security Assessment Working Groups/Meetings
Host Global security meetings held with QSO team. Teach and insist on the importance of being proactive by focusing on risk management and best practices and procedures in security.
Implement performance of data center security standards, policies and practices; engage in the daily operations of the vendors providing services including security, life-safety systems, training and risk assessment; conduct investigations of Code of Conduct and other violations as needed.
Participate in and be aware of site surveys and physical security requirements for the global construction of new facilities. Review plans for renovating existing facilities to ensure compliance with security standards.
Security representative to the Insider Threat HUB
BASIC QUALIFICATIONS
Bachelor's degree in related field or equivalent professional experience
Ten or more years of security operations experience in a fast paced corporate environment
Ten or more years of experience in a management or security advisor role
Ten or more years of experience with security technologies including CCTV, Access Control, Incident Management Systems, and Security Operations Centers
Familiar with emergency procedure protocols and regulatory interfaces
Demonstrated understanding of best practices in physical security strategies, principles, standards, policies and procedures
Ten or more years of experience conducting investigations including criminal, human resources, and safety incidents
Ability to walk, stand, and sit for 8-12 hours per day
PREFERRED QUALIFICATIONS
ASIS Certified Protection Professional (CPP) and/or Physical Security Professional (PSP) certifications
Experience in Data Center security design
15 or more years experience in the areas of emergency/disaster management, physical security, critical incident stress management, risk management, and business resiliency
Experience with security technologies including Video Surveillance, Access Control, Incident Management Systems, and Security Operations Centers
Certification in Insider Threat programs and procedures
KNOWLEDGE, SKILLS, AND ABILITIES
Excellent customer service skills
Travel in region, nationally, and internationally is required (up to 25% annually)
Continuous Process Improvement experience
Experience with Microsoft Office suite, specifically PowerPoint, Excel, and Project and computer aided drafting software
Ability to multitask in a fast-paced environment
Ability to handle typical emergency and crisis situations efficiently and effectively
Ability to communicate effectively, both verbally and in writing; for the purpose of public interaction and report writing
TOTAL REWARDS
This role is also eligible for a competitive bene?ts package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; ?exible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company bene?ts.
This position is Bonus eligible.
This job may be eligible for Equity.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
Know Your Rights (English) (http://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)
Know Your Rights (Spanish)
The pay transparency policy is available here
Pay Transparency Nondiscrimination Poster-Formatted (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.
It's exhilarating to find yourself at a pivotal moment in history- and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today's dynamic digital transformation. Our world-class data centers empower our customers' most strategic growth initiatives, positioning us as a global leader in digital infrastructure.
As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.
At QTS, we are Powered by People . Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we're achieving remarkable things and shaping the future of digital infrastructure.
And we'd like to invite you to join us.
In addition to a variety of benefit packages, QTS goes above and beyond for our employees:
Roth and Traditional 401(k) matching contributions with immediate vesting
Every employee is bonus or commission eligible
Generous PTO, Paid Volunteer Days Plus Floating Holidays
Stock Purchase Plan (SPP)
11 paid Holidays Annually/Holiday compensation when worked
Pet and Legal Insurance
Q-Rest Sabbatical Program
Q-Anniversary Service Award Program
Parental Leave for primary and secondary caregivers
Military Benefits Package
QTS Charitable Matching Gift Program
QTS Scholarship for Employee Dependents
QTS Crisis Fund
Wellness Program
Tuition Reimbursement Program