IT Systems Support Specialist

Title: IT Support SpecialistClient: County ClientLocation: Cordova, CA 95670 (Onsite)Duration: 6 Months (Extension)Job Description:Seeking an individual to perform a wide range of advanced system support duties in a supportdesk/applications/desktop/field environment. Candidate would provide effective support for enterprise, client/server, desktop computer systems, network systems and business applications along with providing information technology support. Current projects include assisting with imaging, set up, and deployment for PC/Laptop, training customers on telework procedures and deploying VPN solutions, assisting with building closures and moves, as well as supporting an Active Directory migration for the Department of Human Assistance.Candidate should have the ability to: Operate, maintain, and perform repairs on information technology equipment and software.Perform complex duties related to troubleshooting, configuring, performing diagnostics and assignment specific desktop and network hardware and software issues and respond appropriately to customer service requestsOperate, maintain, and perform repairs personal computers, laptops and peripheralsAssist with imaging, set up, and deployment of PC/Laptops and support hardware moves throughout the Department of Human Assistance.Provide 2nd level help desk supportLift equipment that weighs up to 50 poundsHave a valid California Driver's License, Class CCandidate should have the knowledge of: Microsoft Windows 11 Operating System and software updatesMicrosoft 365 productsImaging software and automated imaging processes using MECM/SCCMPC/Laptop deploymentsTeleworking and VPN solutionsPrinciples and practices of customer servicePrinciples and practices of troubleshooting computer system hardware and software problem