Benefit Educator

Position Title: Benefit EducatorWork Location: Pacific Northwest Market (Seattle, WA; and Portland, OR)Assignment Duration: 9 MonthsWork Schedule: Anticipated minimum of 15 hours/week during peak season (September - December)Work Arrangement: Field / Travel RequiredPosition Summary:No guaranteed hours - this position is on an as-needed basis.This position requires driving responsibilities. Candidates must have their own form of reliable transportation.The role of the Benefit Educator is essential to our business's success. As the representative of The Organization, your primary responsibility is to conduct exceptional Open enrollment and customer events that set The Organization apart from our competitors.In this customer-facing position, you will educate customers about The Organization's products, services, and programs through various methods, including formal presentations, benefit fairs, and health fairs.Your goal is to create a highly satisfying and positive customer experience, demonstrating knowledge, competence, and professionalism.This is an "as-needed," variable-hour role; hours are not guaranteed and will fluctuate based on event demand (including occasional last-minute requests).Key Responsibilities:Lead and deliver virtual, onsite, or prerecorded presentations in group setting as assigned to existing and prospective customersRepresent The Organization at customer events, ensuring a professional and positive image while effectively communicating products, programs, and solutionsMaintain current knowledge in all products, programs, solutions, and initiativesFollow established guidelines and procedures of customer events as assignedRefer customer service inquiries, administrative functions, implementation, billing questions, and other customer, client and producer matters to appropriate internal partnersCoordinate, track, and update event meetings, including attendance, and top insights via data entry system (Salesforce.com) by assigned deadlinesQualification & Experience:Must be available during peak season (August-December)Have experience explaining and presenting employer-sponsored benefits and health insuranceExcellent communication and presentation skillsProficiency in Microsoft Programs (PowerPoint, Word), CRM system (Salesforce.com), and virtual learning platforms (WebEx, MS Teams, & Allego)Ability to travel to local/remote trainings/meetings as assigned- 75-100% of the timeThis role must be located within the assigned territory/market to be able to drive or fly to client locations, local offices in and outside of the regional territoryAbility to utilize and maintain a personal, company approved device (smartphone, tablet, etc. with compatible operating system), keep required software and system access up to date and adapt to evolving technology tools and systemsEducation:High School Diploma or GED required.Certifications & Licenses:Current and active Health & Life License.