IT Support Administrator I

A world-leading fintech company that is revolutionizing the way consumers approach credit is looking for an IT Support Administrator.They are dedicated to providing flexible and honest financial solutions, empowering users with transparent payment options without hidden fees or compounding interest.The Role Provide local and remote support for users within the New York City office and across the company Troubleshoot end-user problems efficiently and effectively Educate and enforce IT compliance and policy obligations Maintain Zoom Rooms, AV hardware, and occasionally the local network infrastructure Monitor for security threats, malware, and ensure endpoint and email security Manage enterprise systems, company IT assets (servers, desktops), and handle provisioning/deprovisioningWhat You'll Need Experience with macOS administration and support Proficiency in managing formal ticketing systems Experience administering SaaS technologies Ability to support various technologies including macOS, Windows, printers, and network devices Background in managing enterprise security, including disk encryption, OS firewalls, and MDM Proactive and willing to learn new, efficient solutionsWhat's On Offer Competitive compensation package including salary and potential equity rewards Comprehensive benefits, including 100% subsidized medical coverage for you and dependents Flexible Spending Wallets for technology, food, lifestyle, and family forming expenses Generous time off and an Employee Stock Purchase PlanApply via Haystack today!