Staff Software Developer, Production Engineering
For our client, we are seeking a Staff Software Developer, Production Engineering to join the team of a leader in the Finance & Insurance space. This role focuses on strengthening platform reliability, reducing incidents, and improving the operational standards that support scalable financial services. You will work across engineering teams to diagnose complex system failures, shape architecture decisions, and drive practical improvements that make the environment more resilient. The position also has a strong influence component, partnering with product engineering and technical leadership to align on risks, learnings, and long-term reliability outcomes. You will also help develop tools that speed incident mitigation and support faster response when issues arise. In addition, you will use load testing and capacity-planning insights to guide engineering changes that improve performance and stability across distributed systems.
Location: Remote
Compensation: $130,000 – $155,000 annually
Responsibilities:
Design and implement platform improvements to minimize incidents through guardrails and engineering standards Develop tools to expedite incident mitigation, including AI-assisted incident response products Lead investigations on load test outcomes and translate insights into reliability enhancements Collaborate as a technical influencer across engineering teams in architecture reviews and coaching service owners Identify and implement platform-level solutions for repeating failure patterns Contribute to aligning reliability efforts with product engineering on incident themes and critical risks
Qualifications:
8+ years of experience in software engineering, particularly in platform, infrastructure, or SRE roles Proven success in enhancing reliability at scale through reducing incidents and establishing operational standards Strong background in backend systems and distributed architectures with the ability to diagnose complex failures Experience in load testing and capacity planning with the ability to implement engineering improvements based on findings Demonstrated ability to influence cross-functional engineering teams and promote best practices without direct authority Familiarity with Kubernetes, Helm, and modern deployment tools Excellent written and verbal communication skills for presenting ideas to both technical teams and leadership
Benefits:
Comprehensive health benefits and life insurance Long-term group savings plan with employer matching Generous leave policy: 20 vacation days, 4 wellness days, unlimited sick and mental health days annually Opportunity to work remotely outside Canada for up to 90 days per year Active employee resource groups supporting diversity and inclusion in the workplace Flexible work environment fostering collaboration with talented and driven colleagues across North America Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.