Brand and Operations Coordinator

Brand & Operations CoordinatorThe Marchesiello Team – Saratoga Springs, NYRole OverviewThe Brand & Operations Coordinator is responsible for executing and maintaining both the external presence of The Marchesiello Team and the internal systems that support it. This is an IN PERSON full time role at our Saratoga Springs office. There is no education requirement for the right candidate.This supporting role sits at the intersection of:Marketing execution and brand executionAgent onboarding and support Operational systems and day-to-day coordination The right candidate will ensure that:Our marketing is consistent, polished, and on time Our agents are properly onboarded and supported Our systems run efficiently without constant oversight. We always ask “How can we do it better”. You are bringing vetted ideas constantly. Good enough is never good enough.This is a hands-on, execution-focused role with high standards for follow-through, organization, and ownership.Primary Responsibilities1. Marketing & Brand ExecutionOversee the accuracy of the marketing for all team listings Create and manage original content across social media, video, and digital platforms Produce and coordinate video content (short-form, reels, YouTube). You MUST be willing to bring creative ideas to the table and execute them. Industry knowledge or ability to research industry best practice is a must (Real Esstate).Maintain brand consistency across all platforms and materials Execute email marketing campaigns (Mailchimp, 36 Touch) Support print and promotional materials (brochures, luxury listings, etc.) Assist in “telling the story” of the team through content, branding, and visibility Ensure all listings are marketed on time and at a high standard w/ full time assistance from a VA who executes drafts and access to an AI driven marketing libraryMUST have a working knowledge of Canva and Cap Cut or similar editing software2. Agent Onboarding & SupportCoordinate onboarding for new agents (headshots, systems, branding setup) Support training organization and implementation using google workspace/classrooms and update as processes changeEnsure agents are aligned with brand standards from day one3. Operations & Systems ManagementBuild, document, and maintain SOPs Manage CRM systems, SmartPlans, and automation workflows Organize and maintain internal systems (Drive, processes, workflows) Provide basic tech support and troubleshooting in an “office manager” capacityOversee virtual assistants and delegated tasks when applicable Step in to support operational/executive assistant tasks to founder needs as they arise 4. Client & Team ExperienceCoordinate events and client engagement initiatives Manage recurring client touchpoints (birthdays, anniversaries, campaigns) Ensure events are funded by sponsorships (gather, invoice, and track)Help implement and manage AI tools and processes to create business efficienciesIdentify gaps and proactively solve problemsPerformance Standards & ExpectationsThis role is measured by execution, consistency, and ownership of the role. Not simply effort.You are successful in this role when:All marketing and listings are executed on time, 100% accurate, without reminders Brand presentation is consistent, polished, unique, and improving over time Agents feel supported and preparedSystems are organized, documented, and easy to follow Problems are identified and solved without constant escalationWork Style ExpectationsOperates with urgency and responsiveness Maintains strong attention to detail Manages multiple priorities without dropping tasks Communicates clearly and proactively Takes ownership of outcomes, not just assigned tasks This Role Is Not a Fit If You:Prefer to work only in creative or only in administrative tasks Require constant direction or follow-up Struggle with organization or time management Avoid accountability or problem-solving Are uncomfortable in a fast-paced, evolving environment\Hate changeGrowth OpportunityThis role has a clear path to expanded responsibility and leadership within operations for someone who consistently demonstrates:Ownership Reliability Execution at a high standard Ability to improve systems and processesLeadership of self and others and desire to develop that skillHow to ApplySend a brief note on why you’d be a strong fit, along with your resume and any relevant examples of your work to: Christine@themarchesielloteam.comCompensation Package: Starting salary 50-60k depending on experience in a similar roleBenefits: Paid time off, holiday, sick, family leave, 401k with 3% automatic contribution plus year end profit share bonus contribution, Monthly insurance stipend ($300/month available if needed…must be on employer plan to quality).This position is in office for the first year. After a successful first year one year work from home day is a possibility.Interview Process: 1.    Send resume and note as per above2.    Answer a set of questions that will be emailed back3.    Take 2 behavioral assessments that will be sent over upon reviewing the answers.4.    In person interview rounds would begin (there would be 3 minimum in progression toward a job offer.More information about The Marchesiello Team can be found on our website: https://www.enterthewinnerscircle.com/about/Or on our YouTube Channel: https://www.youtube.com/@themarchesielloteam It would be a good idea to familiarize yourself with our content to have a base of knowledge prior to any in person interviews. Thank you!!Christine Marchesiello, Founder