Senior, Software Engineer - ML Data Delivery

About Our ClientThis organization operates within the life sciences, diagnostics, and biotechnology industry. It addresses the challenge of improving patient health through clinical diagnostics, providing solutions used globally in hospitals, reference and research laboratories, and physician offices. Their systems perform over one million tests per hour worldwide, impacting over a billion patients and millions of clinicians yearly. The organization focuses on enabling clinicians to deliver better care through efficient, reliable diagnostics and data-driven decision-making.About the OpportunityThe Field Service Engineer supports the organization by installing, maintaining, and repairing laboratory instruments to ensure optimal performance and minimize downtime. This role provides on-site technical support and preventive maintenance to clinical and research laboratories across the New England territory, contributing directly to maintaining critical diagnostic capabilities and customer satisfaction.Responsibilities• Troubleshoot, install, validate, and repair laboratory equipment.• Perform preventive maintenance and modifications on diagnostic instruments.• Provide technical training to customers on products.• Maintain accurate service logs and internal records.• Order repair parts and adhere to service cycle times.• Use business systems for planning and advancing team goals.• Communicate effectively with internal and external customers.• Assist in training newer Field Service Engineers.Requirements• Associate degree in a technical field or equivalent military experience.• Minimum of one year diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, or instrumentation.• Experience managing a dynamic service schedule with travel across an assigned region.• Ability to complete service documentation, preventive maintenance, and corrective actions independently.• Valid driver’s license with a good driving record.• Ability to lift up to 50 lbs unassisted and perform physical tasks such as bending, stooping, and reaching.• Willingness to travel up to 100% within the assigned territory with occasional overnight stays.Pay Range and Compensation Package• Hourly pay range: $38.00 to $40.50• Eligibility for bonus and incentive pay.Benefits & Perks• Paid time off.• Medical, dental, and vision insurance.• 401(k) retirement plan.Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.Note: RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.