Account Manager - Remote
Job SummaryAs an Account Manager, you'll have the opportunity to build strong relationships with key clients while supporting sales growth within your assigned territory. You'll work with a variety of customers, helping provide high-quality label solutions - including custom printed labels, label printers, application systems, and packaging solutions - designed to meet the most demanding industry standards. Principle Duties and ResponsibilitiesActive SellingBuilds and maintains strong relationships with existing clients and prospect new business opportunities in your territory. Collaborates with clients to understand their specific needs and recommend the most suitable products for their projects. Becomes the key customer contact, identifying needs, managing expectations and resolving issues through proactive communication Delivers outstanding customer service by providing timely responses, resolving issues, and ensuring customer satisfaction. Understands the market and keeps customers informed Owns the customer relationship Solicits sales opportunities with new and existing customers Introduces new programs to customers Closes on sale opportunities Manages leads and customers in the Company's CRM management system Manages aged inventory and accounts receivable Stays up-to-date with the latest product offerings, treatment technologies, and industry trends to position UFP as the go-to choice. Works closely with the internal team to coordinate orders, deliveries, and resolve any product-related concerns. StrategicDevelops programs based off customer needsCreates ongoing and growing businessDevelops a plan for the businessFocuses on targets and updates through CRM managementFocuses on meeting business plans Conducts Customer Business Reviews Introduces New product expansion/market Prepares various reports and correspondence as required Performs other duties as required TrainingWe will provide the necessary training for you to: Generate sales based on company standards and expectations. Negotiate with customers to grow sales. Understand the importance of gross margin and the company's collection process. BehaviorDemonstrates a strong entrepreneurial spirit Responsible and trustworthy to work under little supervision Highly motivated and enthusiastic Good interpersonal skills and good communicator Team player and goal oriented Reliable and maintain good attendance Professional and respectful Able to pass a drug test QualificationsWork Experience, Certifications and Education Minimum of 3 years of sales experience preferred, ideally within the label or packaging industry. Ability to understand technical specifications of products and communicate their benefits effectively to customers. Bachelor's degree in business administration, marketing or related discipline or equivalent experience is preferred Understanding of basic accounting and business concepts. Proficiency in the use of the English language in reading, writing and speaking. CompetenciesAchievement, motivation and perseverance Composure and resiliency Influence and persuasion Initiating action Negotiating Relationship building The Company is an Equal Opportunity Employer.#J-18808-Ljbffr