Office Manager

Position Summary The Office Manager plays a central role for the successful daily operations of the Alzheimer's Association, Maine Chapter. This crucial position supports all staff members across pillars including Care & Support, Concern & Awareness, Public Policy, DE&I, Research, and Development with a strong focus on communications and operations. The Office Manager creates a lasting first impression of the organization by welcoming visitors, volunteers, and community partners and providing information to constituents. This role oversees office operations including processing incoming and outgoing mail, donations, event promotion, database management, office supplies, scheduling, website and social media management, and equipment maintenance. Responsibilities Responsible for processing donations, updating the donor database, and coordinating with regional operations and finance team to ensure tracking is accurate and donors are acknowledged in a timely manner. Maintain fundraising databases and provide reports for development staff. Coordinate acknowledgement process for gifts received including sponsorship, event fundraising, tributes, and general development. Prepare invoices for processing by accounting department including all recurring payments for occupancy costs, supplies, and event sponsorship. Facilitate purchasing of equipment, permits, licenses or office supplies for the Chapter staff and maintain files, databases, and documentation as required. Act as primary point person to field participant questions related to fundraising websites functionality and triage to respective development staff. Work closely with chapter and regional communication staff to support marketing, social media, programs & services, event promotion, and public awareness campaigns. Oversees the maintenance of Chapter website and coordinate social media and digital content. Qualifications High school diploma required. Two years post-secondary education in a related field preferred. Two years of experience as an administrative assistant, office manager or similar position. Knowledge, Skills and Abilities Proficiency with Microsoft Office - including Word, Excel and PowerPoint. Experience with digital platforms or software programs such as Publisher or InDesign a plus, as well as proficiency with social media and virtual meeting platforms. Proficiency with Gmail, Google Calendar, Google docs, and Google Sheets. Proficiency with constituent database management programs and ability to learn new CRM. Strong communication skills and ability to communicate effectively with people of diverse backgrounds and ages. Excellent telephone and in-person customer service skills. Strong organizational skills and attention to detail including accurate data entry and proofreading skills. Ability to travel. Must have valid driver's license, access to reliable vehicle, good driving record, and proof of automobile insurance. Ability to bend, stoop, lift and transport up to 25 lbs. Title : Office Manager Position Location : Scarborough, Maine Full Time : Based on 37.5 hours minimum per week Position Grade & Compensation : Grade 203. The Alzheimer's Association's good faith expectation for the hourly range for this role is between $24.00 – $26.00 Reports To : Executive Director Benefits Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan. Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing. Equal Employment Opportunity The Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment to the fullest extent required by law, including, but not limited to, on the basis of race, color, religion, age, sex, national origin, gender identity, disability status, genetics, protected veteran status, sexual orientation, or any other legally protected characteristic. #J-18808-Ljbffr