Part-Time Weekend Residential Services Representative - The Camille

Part-Time Weekend Residential Services RepresentativeThe Camille Luxury Apartment Homes (a premier class A 181-unit high-rise community located in Downtown Bethesda) Bethesda, MDAs a key member of our property operations team, you will be responsible for:Utilizing customer service skills to help resolve resident issues and to build a strong, professional rapport with residents at the propertyTaking ownership and managing the entire lease renewal process from start to finishWorking closely with our maintenance team to ensure that all maintenance requests are resolved and will follow-up with residents to ensure their satisfactionProviding ongoing support to the front office and assist them with administrative duties including data entry, ordering supplies, making copies of business correspondence, etc.Making courtesy calls to all new residents to ensure they are satisfied with their decision to live at a Simpson communityQualifications:2+ years of experience customer service experience (real estate, retail, hotel/hospitality, etc.)Previous leasing experience is a plus but not a requirementStrong customer service orientation and presentation skills are necessaryWorking experience with MS Office Suite (Word, Excel, PowerPoint)What Simpson Can Offer You:As an industry leader, we understand what it takes to be successful in today's competitive marketplace. Just as you're unique in your skills, experience, and personality, each of our jobs has a curated set of benefits specific to the position.Simpson is proud to offer you:Career apparel stipendHighly competitive compensation401(k) plan with company matchAdditional paid days off: 9 holidays, 2 floating holidays, and 2 designated wellness daysEducation reimbursementWhy work for Simpson? Our business is focused on community and improving the lives of those around us. We aim to deliver happiness while managing our communities and residents, engaging in our local communities, and creating a rewarding experience for our employees. Our supportive community of team members are welcoming and celebrate each other's differences. Their commitment to service continues to strengthen the Simpson name.If this sounds like the type of company that you would like to work for, we would like to hear from you. Find out where your talents can take you by applying today!Pay Range: $19.20 - $22.66 per hourThis pay range is approximate and the actual pay received may vary dependent upon certain factors such as related job experience, education, training, professional/industry certifications, etc. Please note this pay range does not include any additional compensation this position may be eligible for as listed above, such as commissions or bonuses.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Applications are accepted on an ongoing basis.Simpson Housing is an Equal Opportunity EmployerJob type: Part-timeSchedule: Day shift, Weekend availabilityKeyword Search: Real Estate, Multifamily, Apartments, Concierge, Customer Service, Resident Services, Resident Retention, Hospitality, Guest Relations, Front DeskLocation: City BethesdaLocation: State/Province MD