Wellness Center Manager

POSITION: Wellness Center Manager DEPARTMENT: Wellness Center HOURS: Full-time/Exempt WAGE RANGE: $31.33 - $40.28 GENERAL RESPONSIBILITIES: The Wellness Center Manager is responsible for the day-to-day operations of the Wellness Center, ensuring a positive, welcoming, and high-quality experience for all members and guests. This role provides hands-on leadership for staff, oversees daily facility operations, and plays a key role in member retention, service excellence, and the continued growth and advancement of wellness services to meet the evolving needs of the community. The Wellness Center Manager works closely with the Vice President of Support Services to support strategic priorities while maintaining a strong operational focus on consistency, culture, and member satisfaction. EDUCATION/TRAINING: Minimum Qualifications: Bachelor's degree in health-related field or equivalent experience CPR certification obtained within 6 months of hire SKILL(S): Excellent communication, leadership, and organizational skills Strong customer service orientation with a focus on member experience and retention Ability to build and maintain a welcoming, inclusive, and positive environment Working knowledge of Microsoft Office (Excel, Outlook, Word) Ability to maintain confidentiality of business and member information Demonstrated ethical conduct and professionalism Ability to manage competing priorities and multiple tasks simultaneously Strong problem-solving and decision-making skills Ability to lead, coach, and motivate staff through change Demonstrated initiative and accountability EXPERIENCE: 3+ years of related experience in fitness, wellness, recreation, or similar environment Preferred: 1+ years of leadership or supervisory experience Experience managing staff schedules, daily operations, and customer-facing services EXCELLENT BENEFITS: Paid Time Off (PTO) - up to 26 days per year Single Health Insurance premium paid in full Affordable Family Health Insurance premiums Dental Insurance Life Insurance Vision Insurance Public Employee Retirement Association of MN (PERA) On-site Child Care Center Wellness Center Membership discount CCM Health is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.