Forward Deployed Customer Solutions Architect ( Performance Computing & Infrastructure Platforms )
Forward Deployed Customer Solutions Architect- Performance Computing & Infrastructure Platforms Direct Hire Startup environment with significant ownership and influence Work directly with some of the company's most strategic customers Highly visible role partnering with engineering and leadership
About the Company:
Our client is an innovative infrastructure software company focused on enabling enterprise organizations to overcome traditional memory limitations through software-defined memory technology. Their platform supports demanding AI, analytics, HPC, and enterprise data workloads. Following the acquisition of a major enterprise customer, the company is scaling its customer-facing technical team and investing in long-term customer success.
Position Summary:
We are seeking a Forward Deployed Customer Solutions Architect to work closely with strategic enterprise customers as they evaluate, adopt, and expand usage of cutting-edge infrastructure solutions. This role blends customer architecture, technical leadership, deployment strategy, and engineering collaboration. You will act as the bridge between customer stakeholders and internal engineering teams, helping solve complex technical challenges and ensuring customer success. This position is ideal for professionals who thrive in startup environments, enjoy customer engagement, and are comfortable operating at the intersection of architecture, deployment, and technical strategy.
Responsibilities:
- Serve as the primary technical partner for strategic customer engagements
- Work directly with customer architects, infrastructure teams, and leadership stakeholders
- Gather business and technical requirements
- Design and validate customer solutions and deployment strategies
- Lead technical workshops and architecture discussions
- Partner with engineering teams to address customer requirements and product enhancements
- Guide implementation and adoption efforts
- Troubleshoot complex technical challenges and drive resolution
- Create customer-specific architectural recommendations and best practices
- Act as the voice of the customer within the organization
- Preferred Experience
- Customer-facing technical leadership experience
- Solutions Architecture, Forward Deployed Engineering, Customer Engineering, Technical Account Management, or Resident Architect experience
- Strong Linux and infrastructure background
- Experience supporting enterprise deployments
- Experience working cross-functionally with product and engineering teams
- Ability to communicate technical concepts to both business and technical audiences
- Experience operating in fast-moving startup or high-growth environments
- Preferred Technical Background
- Experience supporting enterprise infrastructure platforms, including compute, storage, networking, and virtualization
- Familiarity with High Performance Computing (HPC) environments, large-scale data platforms, or memory-intensive workloads
- Experience with AI/ML infrastructure, GPU-based computing environments, or large-scale analytics platforms
- Understanding of distributed systems, high-performance storage architectures, software-defined infrastructure, or cloud-native platforms
- Experience with Kubernetes, OpenShift, Linux, and enterprise containerized environments
- Knowledge of technologies such as RDMA, InfiniBand, parallel file systems, or high-throughput data architectures is highly desirable