Loan Processor

Loan Processor East West Bank is currently seeking a Loan Processor. The Loan Processor is responsible for reviewing loan applications for completeness and accuracy, verifying supporting income, asset and liability documentation. The applicant is expected to demonstrate a sense of urgency, willingness to work cooperatively with others, and be an effective team player whose primary focus is to service customers, since this position is their main point of contact. Responsibilities include: Processing loan applications for portfolio and Fannie Mae mortgage loans (e.g., opening escrow, ordering title reports, requesting information needed in order to complete loans) Using knowledge of title conditions to work with Mortgage Loan Officers, escrow/title, and customers to resolve pending conditions and stipulations Obtaining and reviewing documents for compliance with loan conditions (i.e., coordinating with buyers, sellers, title companies, escrow agents, and real estate agents to obtain additional documentation, complete loan submissions and perform closings) Maintaining system accuracy, issuing proper disclosures as required by federal regulatory compliance and reviewing rate lock and loan point for accuracy Performing other duties as assigned Qualifications include: Minimum 5 years of experience in mortgage loan processing At least 5 years of computer experience, preferable with Encompass automated origination system Strong customer service skills and ability to manage difficult conversations to a successful outcome and positive customer experience Excellent organizational skills (ability to prioritize) preferred Excellent written and verbal communication skills preferred Solid analytical and problem-solving skills preferred Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time. The base pay range for this position is USD $20.00/Hr. - USD $31.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.