Roadside Service Instructor
Job Duties
Fleet vehicle for the transport and safekeeping of training supplies and equipment
Company-paid uniforms
60-80% field work
Work-from-home flexibility
Travel
Overtime
Conduct formal classroom training sessions, workshops, and presentations for independent contract station (ICS) service providers and their employees regarding Emergency Road Services (ERS) policies, procedures, and regulations
Deliver training via in-person classroom, instructor-led virtual, and field training as assigned
Overnight travel required on a pre-scheduled basis
Provide technical support in the handling of member complaint files
Collaborate with ERS teams to identify specific training and coaching opportunities
Prepare daily activity journals, including weekly and monthly reports
Qualifications
4-year college degree or equivalent combination of education and work experience required
Minimum 3-year training/coaching work experience in the automotive service industry preferred
Professional verbal and written communication skills required, including excellent presentation skills
Must possess a valid driver's license and an acceptable driving record required
Benefits
Health coverage for medical, dental, vision
401(K) saving plans with company match
Tuition assistance
Floating holidays and PTO for community volunteer programs
Paid parental leave
Wellness programs
Employee discounts (membership, insurance, travel, entertainment, services and more!)
AAA is an Equal Opportunity Employer
Our organization participates in E-Verify
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