Homeownership Services Assistant

We are looking for a Homeownership Services Assistant to join our team!Downstreet is seeking an enthusiastic and detail-oriented Homeownership Services Assistant to coordinate and assist clients with homeownership services. This person will help low- and middle-income clients achieve their dream of homeownership and help current homeowners secure funds to rehab their homes for health and safety issues in Central Vermont.Key ResponsibilitiesProvide community outreach, education and promote all Downstreet’s homeownership services.Answer and return calls to clients inquiring about services offered through the Homeownership Center.Help potential homebuyers, homeowners, and qualifying landlords’ complete applications and support them throughout the program process.Review shared equity applications for eligibility to include: income verification, credit review, and underwriting of application to funder requirements.Help create marketing materials for programs offered through the department.Assist and support education counselors within person and online education classes.Mail out monthly bill statements and delinquency notifications to homeowners.Help maintain quality record keeping of client files in accordance with regulatory requirements.Complete all administrative duties related to the position, including client follow-up, program monitoring, record keeping and reporting.Provide support to the Homeownership team.Work collaboratively with partnering agencies and partners.Experience and EducationHigh school diploma and 2 years of experience in administrative work or other relevant field, or an equivalent combination of education, employment, and life experienceProficient in Microsoft Office Suite and ability to learn relevant softwareHighly organized with a strong ability to manage priorities and deadlines and ability to manage confidential informationStrong written and verbal communication skills, active listening skill and problem-solving abilitiesCommitment to equity and inclusion and social and economic justiceValid Vermont Driver’s License and personal vehiclePhysical RequirementsProlonged periods sitting at a desk and working at a computerMust be able to lift 25 pounds at a timeCompensationThe annual salary for this position is $50,000 per year.Downstreet also provides a comprehensive benefits package, which includes:403(b) with company match up to 4.5%Healthcare insuranceDental insurance benefitsLife insurance and long-term disability benefitsGenerous paid leave allowances (vacation, sick, and personal time)Short-term disability