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Underwriting Support Associate - Commercial Lines

sentryCharlotte, NCMay 8th, 2026
This role will be filled in Charlotte, NC and will follow the Sentry Hybrid work model schedule.In this position, you will support the commercial lines (CL) underwriting processes by handling a variety of transactions and policy changes. This will support the review and acceptance/decline of new or renewal CL business with a degree of specialization and/or across multiple lines of business. Partnering with underwriters and sales producers, you will compile and/or shares policy and coverage information for assigned business and customers. They will also ensure proper documentation and record management according to regulatory and Sentry standards.What You'll DoAs an Underwriting Support Associate you will:Ensure sufficient information is obtained and forwarded to the underwriter for proper risk evaluation. Using manuals, established procedures, and collected information, prepare the underwriting file for the underwriter by completing loss summaries, reviewing driver acceptability, following up to obtaining missing information and other related tasks. Process policy change requests within knowledge and authority levels allowing the underwriters to focus on more complex policies and accounts. Collaborate with other business areas to ensure service and quality objectives are met. Build and maintain effective working relationships with underwriters, sales agents and brokers. Maintain privacy and confidentiality requirements as required by legislation. Perform other job-related duties as assigned from time to timeWhat it TakesAssociates degree or equivalent work experienceMinimum of 1 year of related work experienceInsurance courses related to property and casualty insurance, such as IIA and CPCU beneficialEffective communication, analytical, and mathematical skillsWhat You'll ReceiveAt Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you’ll work in office. As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home officeMeal Subsidy available for associates who report to an office401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial futureContinue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement programGenerous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time offGroup Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyleWell-being and Employee Assistance programsSentry Foundation gift matching program to encourage charitable givingAbout SentryWe take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority.Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.Get ready to own your future at Sentry. Opportunities await!Equal Employment OpportunitySentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

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