Test Lead

Job Title: Test LeadLocation: Onsite - San Francisco, CA (Prefer locals)Role OverviewWe are seeking a Test Lead to drive end-to-end Quality Engineering for E-commerce and Digital platforms. This role will lead QA strategy, execution, and governance across web, mobile, and backend services, operating in a distributed onsite offshore model. The ideal candidate will bring strong leadership, hands-on automation experience, and the ability to align QE outcomes with business goals.Key ResponsibilitiesLead QE efforts across E-commerce (web/mobile) and digital platforms, ensuring high-quality releasesOwn test strategy, planning, execution, and reporting across multiple PODs/scrum teamsDrive onsite offshore coordination, ensuring seamless communication, prioritization, and deliveryEstablish and enforce automation-first approach (UI, API, and regression suites)Collaborate with Product, Engineering, and Business teams for requirement clarity and test coverageDefine and track QE metrics (defect leakage, automation coverage, cycle time, release quality)Ensure CI/CD integration of test suites and quality gatesLead defect triage, RCA, and continuous improvement initiativesSupport UAT, production validation, and release sign-offsMentor and guide QA team members across onsite and offshore locationsRequired Skills & Experience8+ years in Quality Engineering with 2+ years in Test Lead roleStrong experience in E-commerce/Digital platforms (high traffic, customer-facing systems)Hands-on experience in test automation (Selenium, Playwright, Cypress, or similar)Strong understanding of API testing (Postman, RestAssured, etc.)Experience working in Agile/Scrum environmentsProven experience managing onsite offshore delivery modelsFamiliarity with CI/CD tools (Jenkins, GitHub Actions, etc.)Strong knowledge of test management tools (TestRail, Jira, etc.)Excellent stakeholder communication and leadership skillsGood to HaveExperience in retail domain (beauty/fashion/e-commerce)Exposure to performance testing and observability toolsUnderstanding of AI-driven QE or test optimization approachesExperience with service virtualization and contract testing