Key Account Manager

LegalMatch offers a dynamic, yet casual and fun work atmosphere with training and ongoing support. We recognize that our employees are the key to our future, so LegalMatch offers a unique environment where your ideas are always appreciated and your contributions make an important difference.This position will be in-office at our Reno, NV location.What you will do:Review client performance and business needs to provide a proactive support in their successAssist in client requests and any issues that ariseServe as the point of contact for assigned clientsBuild and maintain strong, long-lasting client relationshipsEnsure the timely and successful delivery of our solutions according to needs and objectivesRequirementsWhat you bring:Customer support experience or experience as a Client Service RepStrong phone handling skills and active listeningExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyBenefitsPerks:Beautiful high-rise view overlooking the mountains, Aces ballpark, and downtown RenoEasily accessible for public transportationOn-site coffee shop and restaurantFree on-site GymOpen concept office with sit-to-stand desksCasual dress code. We encourage creativity and we are tattoo/piercing and non-traditional hair color friendly$1,500 Retention Bonus!