Assistant Store Manager - Scottsdale

Assistant Store Manager- ScottsdaleThe 1916 Company is a premier luxury watch, fine jewelry, and diamond company with boutiques in Philadelphia, Baltimore, Delaware, Denver, Scottsdale, and Newport Beach California - and Collector's Lounges in major US cities and around the world. We are a growing company, and while the position advertised is in Philadelphia, we are always interested in meeting talented, experienced candidates in all locations.Job Summary: The 1916 Company is seeking a full-time proactive, solutions-oriented Luxury Retail Assistant Store Manager who can provide leadership, knowledge, training, and incentives to the store personnel. This position requires previous experience in the retail jewelry, diamonds, and fine watches field. This position will work closely with the sales associates providing coaching, mentoring, and ensuring procedures are followed to maximize generation of revenue.Reports To: Store ManagerJob Location: Scottsdale, AZHours per week: 40+FLSA Status: ExemptPosition Type: In PersonResponsibilities:Responsible for being the leader on the sales floor, managing activities of the sales associates, ensuring superior service to maximize sales.Responsible for setting sales goals and helping the advisors to achieve themAssist Store Manager with Monthly one on onesOverseeing Salesforce tasks and leads - ensuring these metrics are metHosting daily huddle and weekly meetings with teamsEmployees are also responsible for all activities associated with the generation of revenue by participating in sales-related activities as sales executives.Responsible for maintaining store appearance and merchandise display.Monitor inventories of Watches and Jewelry.Responsible for inventory accuracy via daily case counts and semiannual physical inventory.Responsible for event support, "clienteling" and executionResponsible for executing and delivering flawless client experiencesAssists in resolving solutions for difficult customers and complaints involving returns/exchanges and /or servicesCoaching and Developing OthersResolving Conflicts and Negotiating with OthersAssists in reviewing and evaluating performance and disciplinary actionsCommunicating with Supervisors, Peers, and SubordinatesCoordinating the Work and Activities of OthersEstablishing and Maintaining Interpersonal RelationshipsDrafts sales floor schedules, monitors time-off requests and overtime budgetThe Assistant Store Manager is responsible for being available during all store hours, including weekends and evenings.Skills:5+ years' retail Luxury Jewelry and Watch management experience requiredExcellent verbal and written communications abilitiesStrong understanding of day-to-day dynamics of the retail industryKnowledge of a variety of software systems including NetSuite and SaleForceAbility to plan, coordinate and schedule work.Ability to motivate and train a sales staff.Ability to communicate effectively, both orally and in writing.Ability to recognize and solve customer problems.Experience:Jewelry and Watch Retail Management: 5 years (Required)