Dish Attendant
JOB SUMMARY:
As Dish Attendant, you are a member of the TMG Restaurant Team. You will conduct business according to the details of your job description and the employee manual, making the customer our # 1 priority. As a member of the TMG team you will be required to live and breathe our mission to seize opportunity, lead with passion and be the absolute best.
Organizational mandates:
Job Knowledge
Can operate a dish machine to the companies and manufacture specifications.
Use proper measurements of detergent and sanitizer in the dish machine.
Removes all garbage.
Assists in other cleaning areas of the kitchen.
Dishwashers are required to know all cleaning products that they use on a day-to-day basis.
Must be thoroughly familiar with dishwasher machine, how it operates and why.
Keeps dish and others storages areas clean and organized.
Restocks all dishes, glassware, utensils, pots and pans.
Performs additional responsibilities requested by manager.
Using bus bucket, remove dirty dishes to the dish room. Replace full bucket(s) with clean empty ones on the cart.
Dirty dishes are to be scraped before being put into the soaking bucket
Breaks down, cleans, and sanitizes the dish machine at the end of each shift.
Customer Service
Have a good understanding of what constitutes proper customer service which will allow you to provide direction to TMG employees when needed.
Success Factors:
We will know the Dishwasher is successful when they fully understand the job at hand.
We will know the Dishwasher is successful when they take proper care of all kitchen equipment.
We will know the Dishwasher is successful when they are able to communicate clearly, empathize and enthusiastically listen to all customers.
We will know the Dishwasher is successful when they are properly presentable at the beginning, during and after their shifts.
We will know the Dishwasher is successful when they are working effectively as a member of the team.
behavioral characteristics:
Must have exceptional interpersonal and communication skills.
Must have the ability to interact with all levels of employees and customers, both directly, and over the telephone.
Must consistently represent the Bears Den Restaurant and TMG in a positive manner.
Must be respectful of the professional boundaries (no drama).
QUALIFICATIONS:
Ability to adhere to policies/procedures/standards (written and oral)
Able to operate effectively as part of a team in a fast-paced environment
Postural & Physical Demand Requirements
Frequent reaching above waist, chest and shoulder level as well as below waist level
Frequent to continuous need for manual dexterity of both hands (handling, gripping, fine finger controls etc,)
Continuous standing on tiled surfaces for all tasks
Frequent hip flexion while walking for all tasks
Frequent lifting of boxes of supplies / Products weighing from