Warranty and Reliability Lead - Powertrain
The Stellantis Customer Experience Organization is currently seeking a Lead Powertrain Warranty & Reliability Specialist to join our Quality team at the Stellantis Quality Engineering Center in Auburn Hills, Michigan. The Lead Powertrain Warranty & Reliability Specialist is responsible to manage a team of Powertrain Warranty Specialists as well as facilitate quality analysis reviews with Suppliers and/or internal Powertrain Plants. The candidate will manage their perspective teams to ensure we achieve our Corporate Quality Goals and Objectives. They will identify new emerging field issues by analyzing warranty returned material and data to understand failure modes and effects. This includes the identification and monitoring the corrective actions of these failures identified through the analysis process while also supporting the Warranty Recovery needs.The candidate must have a proven track record for developing and executing standardization of manufacturing quality enablers. They must be a creative problem solver, proactive, and steadfast in the identification and resolution of vehicle quality. The selected individual must have experience in managing cross-functional teams and possess a broad knowledge of the entire automotive engineering, manufacturing and quality landscape and present outstanding teamwork, interpersonal and communication skills. The candidate must be high-energy, hands-on individual with strength of convictions and a self-confident leader who, in part due to his/her personal presence, style and demeanor, effectively sells ideas and solutions to others. Moreover, this person must have unquestioned integrity and lead by example.ResponsibilitiesPowertrain Manufacturing, Engineering, or Quality ExperienceManage all part return material activities for the Powertrain Transmission and Driveline area to ensure returned material is utilized to assist with Corporate Quality initiatives and Warranty RecoveryReview supplier testing procedures to ensure evaluations of material is accurateUtilize corporate data reporting systems to capture quality spills and to ensure clean points are in placePlan, prioritize, set goals and manage multiple projects in a technical and business environmentStrong communication skills to support meetings at all levels of the company, including senior leadershipEstablish partnerships both internally and externally and to influence without direct authorityCommitment and dedication in delivering a premier product to the consumerRepresent the "Voice of the Customer" to the platform teamsContribute or drive team success by clarifying expectation and minimizing political hurdlesDemonstrate unwavering commitment to delivering results and champion achievementsExhibit a willingness to do things differently and consistently translate ideas into actions that deliver resultsDemonstrate strong interpersonal skills with ability to work in a team environmentManage day-to-day activities of assigned UAW personnelPossess strong communication & presentation skillsSelf-motivated and willing to challenge teams on all aspects of qualityBasic QualificationsBachelor's degree in Engineering or a related technical degreeMinimum of 7 years' experience in automotive (quality/service/engineering)Experience supervising, or as a Team Leader responsible for overseeing a group of employees within a professional settingAbility to collect and synthesize data into meaningful information and communicate clearly to all levels of the organizationSelf-directed and team oriented with demonstrated planning/problem solving skillsExperience and working knowledge of computer systems and software requiredProficiency in the Microsoft Office suiteExperience within a union environmentGreen Belt/Black Belt certificationHigh Power Point presentation skillsMust have good technical and analytical problem-solving skillsKnowledge of data analytics tools (Quantic/Palantir)Preferred QualificationsMaster's degreeExperience with Parts Return Analysis System Plus (PRAS+)Experience with Global Issue Management System (GIMs)Working knowledge of Stellantis data systemsJ-18808-Ljbffr