Front Office Rooms Controller - The Seabird Resort

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.Front Office Rooms Controllers are primarily responsible for room inventory to maximize selling opportunities at the Front Office. This includes assigning room blocks for groups and guest preferences, and presenting the remaining opportunities to the Front Office Hosts for upsell opportunities. Front Office Agents rely on the Front Office Rooms Control ability to manage the inventory and analyze reports. This role has a direct impact on guest fulfillment with room accommodations and preferences identified from their GEM notes. Front Office Rooms Control must also assist in the Front Office Operations including but not limited to: checking in guests, checking out guests, answering phones, monitoring zingle messaging and HotSOS guest requests.Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.The hourly rate for this position is $21.23/hrHyatt has a very competitive benefit package for colleagues, which may include:12 Complimentary hotel room nights at Hyatt hotels world-wideUnlimited colleague and friends & family discounted room rates at Hyatt hotels world-wideBereavement and jury duty payVacation, sick, and new child leaveMedical, dental and vision Insurance, discounted prescriptions, life and disability insurance, flexible spending account,Retirement Savings Plan option (401K) with employer matchEmployee Stock Purchase PlanComplimentary employee mealsAnd so much more!