Salesperson for Medical Office

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. A Day in the Life of the Retail Sales Representative I, II, and III:Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customersDemonstrate Astound's various products and services to inbound customer traffic at the retail centerCommunicate current promotions and offers to all potential customersReview customer's current level of service and introduce new services as appropriateDetermine customers level of satisfaction with their service and take steps as needed to ensure that their experience with Astound is positiveSeek opportunities with customers to enhance the company's image. Maintain a neat appearance, show respect and respect the customer's propertyProvide accurate and efficient feedback to customer issues quickly and efficiently by improving personal technical knowledge and understanding of all services and equipmentUtilize billing system and other sales and marketing related tools to effectively identify and quickly provide answers to customer inquiriesResolve customer questions and concerns efficiently by actively listening, communicating clearly and concisely, and assuring customer understandingProcess installation, service change, disconnects and trouble call work orders according to departmental policies and proceduresReceive customer payments, give receipts, enter payments to customer accounts and accurately balance cash drawer on a daily basisTrack sales progress and document productivity on sales forms/ reports as provided by the companyPhone customer support/service related background in call center environment preferredExhibits strong interpersonal skills with the ability to relate to customers, peers, and management. Bilingual skills preferredDemonstrates a thorough knowledge of cable and data products and servicesCable Television industry experience preferredHigh school diploma or equivalent401k retirement plan, with employer match~ Insurance options including: medical, dental, vision, life and STD insurance~ Floating Holiday: 40 hours per year~ Paid Holidays: 7 days per year~ Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws~ Tuition reimbursement program~ Benefits listed above are for regular full-time positionBase Salary: The base salary range in Massachusetts for this position is $19.00 - $23.00 per hour, plus opportunities for bonus, benefits and commission, if applicable. Take care of our customers* Take care of each other* We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.