Inside Sales Representative

Company DescriptionVETCOMM US is a mission-driven organization dedicated to supporting service members and veterans through the VA benefits process. We specialize in providing step-by-step, collaborative claim assistance to help veterans file claims accurately and enhance their current ratings. In addition, VETCOMM US offers an Advanced VA Disability FAST-PASS Claim Filing Course and Workbook, equipping veterans with the education and resources needed to efficiently navigate their benefits journey. Our goal is to empower veterans with clarity, care, and the tools for success. Role DescriptionThis is a full-time, remote role located in the San Diego Metropolitan Area for an Inside Sales Representative. The role entails engaging with potential clients, understanding their needs, providing excellent service, and guiding them through the process of utilizing VETCOMM US's offerings. Responsibilities include generating leads, managing accounts, ensuring customer satisfaction, and effectively communicating the value and benefits of the organization’s services to clients. The ideal candidate will play a key role in building strong relationships and driving organizational growth. In this role, you will be the first point of contact for veterans seeking assistance with their VA ratings. Your primary responsibility will be to build trust, educate veterans on our services, and guide them through the enrollment process to maximize their benefits. This position is ideal for a driven, empathetic individual with a passion for helping veterans. Our hours are 5am to 8pm Monday - Saturday. Candidate must be located in California.Key Responsibilities:Develop and Maintain Client Relationships: Establish strong relationships with clients by understanding their needs, offering solutions, and providing excellent customer service. Regularly check in with existing customers to identify upselling or cross-selling opportunities.Present Product/Service Solutions: Effectively communicate the features and benefits of our products/services, tailoring presentations to meet customer needs. Prepare and deliver persuasive sales presentations and proposals to prospective clients.Achieve Sales Targets: Meet or exceed monthly, quarterly, and annual sales quotas. Track personal performance against key performance indicators (KPIs) and sales metrics.Manage the Sales Cycle: Take ownership of the entire sales process from initial contact through negotiation and closing the sale, ensuring smooth transactions and positive customer experiences.Collaborate with the Sales Team: Work closely with fellow sales team members and managers to share insights, overcome challenges, and support team success. Shadow team members, participate in team meetings, and contribute to overall sales strategies.Maintain CRM Data: Diligently update the CRM system with all client interactions, track progress, and document sales activities to ensure accurate reporting and pipeline management.Stay Informed on Market Trends: Keep up-to-date with industry developments, market trends, and competitor activities. Use this knowledge to identify new sales opportunities and refine your sales pitch.Participate in Sales Training: Attend ongoing sales training and development programs to sharpen skills, learn new techniques, and stay ahead of industry trends.QualificationsExperience in Inside Sales and Lead Generation. Previous experience in a sales or customer-facing role is required; experience working with veterans or in a related field is a plus. (At least 4-6 years preferred).Strong Customer Service and Customer Satisfaction skillsProficiency in Account Management and maintaining client relationshipsExcellent communication and interpersonal skillsSelf-motivated with exceptional organizational and time management abilitiesFamiliarity with CRM tools or sales software is a plusPrior experience in a veteran-focused or service-based organization is advantageousStrong verbal and written communication skills with the ability to build rapport and trust.A genuine understanding of the challenges veterans face and a passion for helping them.Ability to work independently, manage your time effectively, and stay organized in a remote work environment.Compensation and Benefits:First 90 days base pay $25.35 per hour for CA employees with competive comission structure.Base salary after 90 days with competitive commission structure.Opportunities for career growth within a mission-driven organization.Additional benefits after 90 days probation period.How to Apply: If you’re passionate about helping others and thrive in a dynamic, goal-oriented environment, we’d love to hear from you! Please submit your resume and a brief cover letter outlining your experience and interest in the role.Job Type: Full-timeBenefits:401(k)Health insurancePaid time offExperience:Sales: 4-6 years (Preferred)