Cloud Helpdesk Analyst - Remote Voice & Chat Support

A technology company is seeking a Helpdesk Analyst for Remote support in Norfolk, VA. The successful candidate will provide Level 1 technical support, troubleshoot issues on web and mobile platforms, and maintain documentation. Applicants should have a strong customer service orientation and excellent communication skills. The position includes a compensation range of $48,000-$72,000 and comprehensive benefits, including medical, dental, and vision insurance, along with a 401(k) plan. J-18808-Ljbffr