Mobile Service Technician - Baltimore, Maryland
Mobile Service Technician - Baltimore, MarylandSalary Range $55,000.00 - $95,000.00 Base+Commission/year Position Type Full TimeOverviewAt Bridgestone HosePower, our Mobile Sales and Service Technicians (MSST) are the face of field operations. Our MSSTs deliver built hose assemblies and top-quality repair services directly to customers with professionalism, precision, and efficiency. As an MSST, you will travel to job sites to diagnose machine and equipment issues, perform repairs, and assemble custom hose solutions using specialized tools provided by the company. This position is remote, based in Baltimore, Maryland, and reports to our branch in Logan Township, New Jersey.When you're not working on equipment or turning wrenches, you will play a key role in expanding our customer base by engaging with prospects, checking in on customers, and identifying new service opportunities. Building strong relationships with customers is the key to being successful in this position. This position blends hands-on technical work with customer interaction, making it ideal for individuals who thrive in a fast-paced, goal-oriented, service-driven environment.Essential Duties and ResponsibilitiesBuild hydraulic hose assemblies on-site at customer locationsRemove and install hose assemblies as neededPerform machine inspections to ensure proper function and safetyConduct cold call prospecting to develop new business within assigned territoryManage territory accounts and maintain strong customer relationshipsProvide accurate information for quotations on large-scale projectsSubmit timely and legible data for invoicing and service documentationMaintain and protect company-owned tools, equipment, and vehicles at all timesBenefitsOur comprehensive benefits package includes:401(k) with company match and immediate vestingHealth InsuranceDental InsuranceShort & Long Term Disability Insurance company paidLife Insurance company paidCritical Illness Insurance company paidAccident Insurance company paidVision InsuranceEmployee Discount ProgramCasual Work Environment8 Company Paid Holidays with 3 floating daysVacation Accrual (within your first year)Great opportunity for future advancementQualificationsRequired Qualifications:Must be 21 years or olderValid driver's license for a minimum of three yearsNo more than two moving violations in the past three yearsNo DUI charges or convictionsWillingness to learnDesired Qualifications:Sound, independent judgment, as need arisesProfessional customer relations and communication skillsPassion for excellenceGood soft skills for customer interaction and building relationshipsAbility to work under pressureMechanical aptitudeSound time management skillsAbility to work independently and self-motivatedStrong attention to detailPrior experience with effective troubleshooting resolutionAbility to maneuver in confined spacesFlexibility and ability to think on one's feetAbility to successfully operate hand and power tools