Warranty Administrator

Warranty AdministratorLooking for a job that combines competitive pay with a great workplace culture? Have you been considering the automotive industry or expanding your dealership experience? Rydell Auto Center, one of the largest and best-selling automotive retailers across North Dakota, is seeking a detail-oriented and dependable Warranty Administrator to join our growing Office team. This position is a critical and unique opportunity within the organization. The ideal candidate will be organized, accurate, and comfortable working with service advisors, technicians, and manufacturers to ensure warranty claims are processed efficiently and correctly. Be ready to work in a fantastic, hard-working team environment. As a Warranty Administrator, you'll be part of an experienced office team in a friendly and professional environment. You'll enjoy the convenience and stability of a consistent weekday schedule with no weekends and flexible hours. About Us At Rydell Auto Center, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Rydell is absolutely critical to its success. Our promise is to continue delivering the same award-winning service and value that our community has come to expect through the years. Our Company Vision To Be So Effective That We Are Able To Be Helpful To Others Our Promises to Our Guests One low price, plain and simple, always Relaxed shopping experience Financial solutions for today and your future Real cash value for your trade The right vehicle at the right time You can't buy the wrong vehicle Dependable service to meet your needs Our Promises to Our Employees Unconditional dedication to excellence Honesty and integrity in all decisions Respecting the uniqueness of every individual Encouraging you to make a difference Championing your lifelong learning Supporting you and your family Giving back to your community Hours & Pay 8a-5p, Monday Friday $18-22/hour, depending on experience This is an in-office role and is not a remote position Benefits Health, vision, and dental insurance with family and child coverage Short- and long-term disability insurance and life insurance at group rates After 1 year, a 401(k) with company matching dollars up to 4% Paid time off In-house benefits including discounted services, an employee assistance program, an employee vehicle purchase program, and paid time off to volunteer Key Warranty Administrator Responsibilities Process and submit manufacturer warranty claims accurately and in a timely manner Review repair orders for completeness, accuracy, and warranty eligibility Communicate with service advisors, technicians, and managers regarding warranty documentation Follow up on unpaid or rejected warranty claims and reconcile discrepancies Maintain warranty schedules and adhere to manufacturer policies and deadlines Monitor warranty receivables and ensure proper posting and payment Assist with warranty audits and maintain required records Perform miscellaneous office duties as needed Position Requirements Previous dealership or warranty administration experience preferred Strong attention to detail and accuracy Knowledge of automotive warranty processes and manufacturer guidelines Basic accounting or accounts receivable knowledge Excellent organizational and time management skills Ability to work independently and meet deadlines Ethical business practices and professionalism Strong communication skills, both written and verbal Computer proficiency including e-mail, web-based applications, Windows, and Microsoft Office Suite Ability to learn dealership management systems We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test.