Branch Manager

DescriptionJob Summary:The Branch Manager will direct and supervise the staff and day-to-day operations in the assigned branch location, ensuring delivery of quality customer service and achievement of sales or productivity goals.Supervisory ResponsibilitiesHires and trains qualified candidates for entry-level roles.Oversees the day-to-day workflow of the branch.Conducts performance evaluations that are timely and constructive, providing recommendations for promotion and salary adjustment as appropriate.Duties/ResponsibilitiesCollaborates with other branch and district managers to set reasonable sales and/or retail goals.Collaborates with district manager to set performance standards. Standards may be based on financial and operational goals and required compliance with internal, local, state, and federal policies, procedures, and regulations.Conducts regular staff meetings to ensure that goals and objectives are clearly communicated with branch staff; provides guidance and leadership to enable staff to meet these goals and objectives.Identifies training needs and opportunities; develops and implements a plan for meeting those needs.Maintains and develops positive relationships with existing and prospective clients, demonstrating excellent customer service and setting an example for other staff.Participates in community activities to promote the organization and to build goodwill.Collaborates with other managers and district managers regarding advertising, marketing, and growth campaigns.Assists with start-up, development, and growth of new branches as needed. Performs other related duties as assigned. RequirementsRequired Skills/Abilities:Excellent leadership and management skills.Excellent sales, customer service, and interpersonal skills.Excellent verbal and written communication skills. Excellent organizational skills and attention to detail.Ability to prioritize tasks, delegating when appropriate. Proficient with Microsoft Office Suite or related software.Education And ExperienceAssociate’s degree and equivalent industry experience required. Bachelor’s degree preferred.At least three years of experience in the branch with at least one year as an assistant branch manager highly preferred.Physical RequirementsProlonged periods sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at times.