Senior Relationship Banker

Title: Senior RelationshipBanker Location: Fremont, CAHiring salary range: $28.56 - $37.36 per hourPosition SummaryFremont Bank - one of the Bay Area's most respected and long-standingfinancial institutions - is seeking a strategic, hands-on professional to joinand help advance our Retail Banking team. This is a high-impactopportunity to contribute to the success of a mission-driven organizationcommitted to excellence, community service, and strong client relationships.If you're energized by purpose-driven work, collaboration, and deliveringmeaningful results, we'd love to connect.Why Fremont Bank?Founded in 1964, Fremont Bank is one of the oldest independently ownedbanks in the Bay Area and has been consistently recognized as a Top Workplacefor the past 15 consecutive years. Our foundation is built on relationships -with our clients, our associates, and our communities.We offer:A people-first culture grounded in inclusion and excellenceDeep community involvement and local reinvestmentA mission-driven workplace where values and performance go hand in handThe Fremont Bank WayFull-Service Banking with comprehensive financial solutions, advanced technology, and exceptional serviceNo-Compromise Approach - we help clients get to "yes"Core Values:o Go above and beyond for clientso Foster a supportive and empowering environment for associateso Deeply invest in the well-being of our local communityPosition OverviewThe Senior Relationship Banker delivers world-class service in accordance with Fremont Bank standards at every client interaction. The Senior Relationship Banker will recommend or refer retail consumer and business products and services to prospective and existing clients and develop and maintain internal partner relationships to maximize relationship expansion. This position achieves sales standards through outbound calling, outside prospecting and expanding relationships with existing clients in the branch. Based on branch needs, this position may spend a portion of time handling cash transactions.Role and ResponsibilitiesCustomer Experience:Provideexceptional service that aligns with or exceeds the bank's Six DiamondExperience standards in customer service.Promoteand expand client relationships by effectively utilizing client needsassessment tools to identify and address client needs.Accuratelyobtain required new account documentation, input data, and prepare necessaryclient paperwork for the sale of products and services.Resolveclient issues and handle client requests in a timely, consistent, andprofessional manner. Relationship Building: Explain,promote, and refer Fremont Bank products and services to current andprospective clients.Meetassigned sales and referral objectives and contribute towards branch goals,including referring customers to business partners when applicable.Maintainaccurate performance records and pipeline activities; regularly reviewperformance results with Branch Management.Conductinternal and prospective client telemarketing and follow-up duties as assignedby management.Regularlyparticipate in outside business development activities, including individualand collaborative in-person business cold calling, as well as applicablecommunity-based business networking events.Understandand accurately communicate consumer and business deposit and lending products.Recommendand submit small business lending products and applications, includingsupporting documentation for lending relationship expansion.Open new accounts and service existing accounts, includingbusiness customers Operations: Followand explain bank policies and procedures as directed by management.Conductcash handling and other deposit or payment-related transactions as needed.Ensurecompliance with applicable State and Federal regulations and laws.Performall operational duties with accuracy, attention to detail, and proper cashhandling.Performmiscellaneous operational tasks as assigned by the supervisor, includingopening and closing the branch.Assistwith daily operational duties, including but not limited to tellertransactions, branch cash balancing, reviewing and processing of Non-SufficientFund (NSF) items, and processing night deposits and cash shipments.Activelyprepare for and participate in branch meetings and training workshops.Stayinformed of job-related issues, bank promotions, and changes in products,services, policies, or procedures; actively participate in industry-relatedseminars and training classes.Staycurrent on business-related activities in other areas of the bank.Maintaina flexible work schedule, including weekends.Performother additional duties as assigned.Minimum Qualifications4years of sales and customer service experience in a customer-facing bankingenvironment with previous new consumer and business account openingresponsibilities or equivalent preferred.SigningAuthority preferred.Provensuccess in building relationships with clients and achieving banking sales andlending objectives.Knowledgeablein small business deposit and lending products.Provensuccess in small business lending, as well as prospecting and cold calling newoutside business opportunities.Knowledgeof bank products and services and effective sales techniques.Understandingof banking regulatory compliance issues.Excellentlistening and presentation skills.Minimum1 year of cash handling experience recommended.Abilityto lift at least 25 lbs.Basiccomputer literacy, including proficiency in a Windows-based environment andMicrosoft Office.Strongtime management and organizational skills.Sufficientvision and hearing to interact with clients over the phone and in person.Clearand understandable verbal communication.Abilityto walk and stand for outside business development activities.Willingnessto perform telemarketing duties as assigned.Excellentverbal and written communication skills.Professionalappearance is required.Highschool diploma or GED required; college degree preferred. What Makes Fremont Bank AssociatesThrive?Team Players who go above and beyond to support their colleaguesAction-Oriented professionals who challenge the status quo and seek improvementPurpose-Driven individuals who understand and champion the bank's community impact Benefits SnapshotHealth & WellnessMedical, dental, and vision insuranceFlexible Spending Accounts (FSA, Dependent Care, Health Savings)Financial & RetirementEmployee Stock Ownership Plan (ESOP)401(k) with employer matchPerformance-based bonuses or incentivesWork-Life & PerksPaid holidays, vacation, and sick timeFree personal checking and savings accountsHome loan rate discountsTuition reimbursement and professional development resourcesOn-site gym and discounted health club membershipsEmployee Assistance Program (EAP)Equal Opportunity EmployerFremont Bank is proud to be an Equal Opportunity Employer. We arecommitted to creating an inclusive environment for all employees, regardless ofrace, color, religion, sex, gender identity, sexual orientation, nationalorigin, age, disability, veteran status, or any other protected classification.Salary RangeThe hiring salary range for this position is $28.56 - $37.36 per hour,based on factors such as experience, skills, education, and internal equity.Compensation decisions are made in consideration of these factors and inalignment with Fremont Bank's compensation philosophy.Employee Stock Ownership Plan (ESOP)The Employee Stock Ownership Plan (ESOP) is a way for Fremont Bank tocontribute to the financial well-being of associates by making a contributionto their retirement account. In addition, the ESOP provides associates anopportunity to share in the growth and prosperity of Fremont Bank.Note to Search Firms: