Customer Success Advisor

At Mark of Mastery Consulting, we focus on creating meaningful customer experiences while supporting the Frontier Residential campaign in Venice, FL. We are currently looking for a Customer Success Advisor who can bring a thoughtful, people-first approach to every interaction while contributing to ongoing marketing efforts in the field. Customer Success Advisor role is centered around communication, problem-solving, and delivering a smooth customer experience. In this position, you will help customers navigate available services, provide clear information, and support outreach tied to active marketing initiatives. Role Responsibilities as a Customer Success Advisor: Interact directly with customers as a Customer Success Advisor. Provide accurate information and guide customers through available service options. Support daily outreach connected to marketing campaigns. Address customers' questions and concerns with a solution focused mindset. Maintain accurate records of customers interactions and outcomes. Works with team members to strengthen overall marketing performance. Deliver a consistent and professional experience in every interaction as a Customer Success Advisor. Role Requirements as a Customer Success Advisor: A professional and reliable approach as a Customer Success Advisor. Interest in growing within a role focused on customer interaction and marketing. Ability to stay organized in a fast-paced environment. A high school diploma or GED is preferred. A detail-oriented and customer-focused mindset. Strong communication skills and interpersonal skills. Grow your experience as a Customer Success Advisor and take the next step as a Customer Success Advisor with Mark of Mastery Consulting. Apply now!