Maintenance Technician

With nearly two decades of hospitality expertise, IDM Hospitality is one of the country's leading developers, operators, and support teams within the independent and boutique sector throughout the country. IDM Hospitality operates over a dozen award-winning hotels throughout multiple states.Come join our team as Maintenance Manager at the beautiful Eagle Harbor Inn in Door County, Wisconsin!Summary Scope Of RoleThe Maintenance Manager is responsible for the day-to-day operations of the hotel engineering department, attaining hotel and departmental goals, and adhering to company standards. Supervises, develops and maintains ongoing maintenance operation for hotel, including refrigeration, heating, plumbing, water treatment, preventive maintenance, hotel rooms, HVAC units, ice machines, pools, lighting, kitchen equipment, emergency generators, water softeners, switch rooms, roof exhausts, electrical substations, etc.Minimum Education/Relevant Work Qualifications4 years hands on experience in commercial property and/or residential maintenance operations requiredPrevious HVAC Experience RequiredPrevious pool operator experience desired but not required2-year relevant degree from an accredited institution desiredEssential Functions & ResponsibilitesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:Perform the duties of maintenance associates as neededRespond to maintenance requests and work orders in an expedient, professional mannerInteract with guests to ensure satisfaction; handle problem escalation as necessaryTrain, mentor, counsel and discipline when requiredAfter hours on-call availability if an issue arises; available nights and weekendsSeek continual improvement for the department and hotelMonitor the hotel's electrical, plumbing, mechanical, pool, lighting, and HVAC systemsMaintain hotel shuttle (as appropriate to the hotel) in good working conditionInspect hotel for signs of necessary preventative maintenance; monitor usable life of all furniture, fixtures and equipment to ensure maximum efficiency and to plan for capital purchasesManage HVAC, elevator, landscape and other service contractors, including monitoring and negotiating contract agreements as necessaryOrder tools, parts and materials; manages inventoryRespond or perform duties of a groundskeeper including snow removalMaintain all maintenance records and accurate tracking of expenses, both costs and capital items; prepares annual maintenance budgetEnsure hotel compliance with all municipal, provincial and federal regulations relating to operational functions, fire and safety programsResponsible for all emergency services; maintain an emergency plan for systems back upConduct loss prevention inspections as needed and ensures timely follow-up to required improvementsComply with all policies, procedures and regulations that relate to the local, state and federal lawsResponsible for conducting new hire safety orientations and facilitating monthly safety topicsKEYS TO SUCCESS IN THIS ROLE INCLUDETechnical certifications in electrical, plumbing, HVAC or other related fields are a plusDemonstrated skills in supervising a teamCommercial or residential work experience, demonstrating progressive career growthComfort with Microsoft Office SuiteSupervisory ResponsibilitiesThe Maintenance Supervisor reports directly to the General Manager and/or Rooms Division Manager, and has limited scope of supervisory responsibilities based on function of position.Physical RequirementsAbility to lift to 75lbs, clearly verbally communicate with employees and public. speak, hear, see, read, write, type, dial, reach, and bend.Travel RequirementsLimited travel including by car, may be required due to business operationsOtherPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without noticeWHAT CAN YOU LOOK FORWARD TO?Health, Dental and Vision planPaid time off401(k) retirement plan with company matchHotel room discounts nationwideDisability insuranceEmployee assistance programLife insuranceSchedule May Include:Day shiftHolidaysMonday to FridayNight shiftWeekendsThis Job Is Ideal for Someone Who Is:Dependable -- more reliable than spontaneousPeople-oriented -- enjoys interacting with people and working on group projectsAdaptable/flexible -- enjoys doing work that requires frequent shifts in directionDetail-oriented -- would rather focus on the details of work than the bigger pictureAutonomous/Independent -- enjoys working with little directionThis Job Is:A job for which military experienced candidates are encouraged to applyOpen to applicants who do not have a high school diploma/GEDA good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or moreA good job for someone just entering the workforce or returning to the workforce with limited experience and educationA job for which all ages, including older job seekers, are encouraged to applyOpen to applicants who do not have a college diplomaPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.