Enterprise Program Manager

• Program manager with a heavy product management background o Managing multiple products across the enterprise • Stakeholder management• Communications• Business process management • Tech Skills:o Powerpoint and other forms of presentationo JIRA, confluence, SharePoint – manage scope of work in Jirao KPI / metrics, etc Ability to build a roadmapo Aris is nice, but not mandatory Skills / Traits to look for:• Good communicator• Empathetic/Sympathetic• Active listener• Adaptable• Organized• Ability to frequently context switch• Trustworthy / Able to foster trust quickly • Strategic thinker • Able to see the big picture and put pieces together to "connect the dots"• Product Mindset-oriented• Customer-focused• Fast learner of new concepts• Data-driven• Facilitation skills• Presentation skills (creating presentations and giving them) • Engaging personality • Some technical background • Good follow-through and track record of execution • Creative follow-up methods Key Responsibilities:• Manage the EPR program, including the timeline, resources, Risk/Assumption/Issue/Decision (RAID) items, communications plan, stakeholder management plan, and change management plan • Manage/oversee multiple EPR projects, providing guidance, coaching, and support • Define and maintain the EPR Program Roadmap, strategic plan, and program governance structure • Develop, manage, and monitor EPR Product Owner team Objectives and Key Results (OKRs) and other key metrics • Support team development and cohesiveness • Create tailored presentations on various EPR topics for different audience levels (including executive-level presentations) • Keep stakeholders engaged and informed, facilitate feedback sessions with stakeholders • Lead problem solves, when appropriate, to ideate on solutions for customer pain points • Facilitate and coordinate content for EPR Quarterly Stakeholder meetings • Own and maintain relevant SharePoint content and Confluence pages