Business Systems Analyst (Phoenix)

Business Systems Analyst (NetSuite) – Operations / Supply ChainHybrid | 3 days onsite (Tues–Thurs)OverviewOur client is looking to add a Senior Business Systems Analyst to support core Operations functions including purchasing, planning, scheduling, and inventory.This role is centered around NetSuite and related systems, with a focus on day-to-day support, system improvements, and driving more efficient workflows across operations. You'll partner closely with stakeholders to troubleshoot issues, enhance system capabilities, and deliver practical, scalable solutions.It's a hands-on role in a multi-site manufacturing environment, well-suited for someone who enjoys working at the intersection of systems and operations and making a direct impact on how teams run day to day.What You'll DoSystems Support (Operations)* Act as the main point of contact for system support across Purchasing, Planning, Scheduling, and BOM management* Work through tickets, resolving system issues and data inconsistencies* Identify underlying problems and implement lasting fixesERP Improvement & Optimization* Enhance NetSuite functionality across inventory, planning, and warehouse workflows* Refine system configurations and improve data quality* Drive more efficient, standardized processesWMS Support* Assist with WMS implementation and ongoing improvements* Work with warehouse teams to ensure adoption and usability* Support better inventory tracking and material movementProjects & Enhancements* Support system upgrades and process improvement initiatives* Gather requirements and help prioritize initiatives* Translate business needs into system changes and enhancementsCross-Functional Partnership* Collaborate with Operations, Finance, and Technology teams* Serve as a reliable partner to Operations leadership* Surface opportunities to improve systems and workflowsDocumentation & Process Support* Maintain documentation for workflows, systems, and SOPs* Help establish consistent, scalable processes* Support data accuracy and proper system usageWhat You BringRequired* 3–5 years in a Business Systems Analyst, ERP Analyst, or similar role* Strong understanding of supply chain operations:* Inventory management* Purchasing and planning* Warehouse operations* ERP experience (NetSuite preferred)* Hands-on troubleshooting and end-user support experience* Experience with system implementations or enhancements* Strong analytical and problem-solving skills* Ability to manage multiple priorities* Clear communication across technical and business teamsPreferred* Experience with WMS* Background in manufacturing or multi-location environments* Familiarity with integrations and system data flows* Experience in structured or compliance-heavy environments* Exposure to project management* Experience with reporting/BI tools (e.g., Power BI)