Claims Processing Associate

Claims Processing Associate at CustomandLocation: United States — 100% RemoteJob Type: Full TimeSalary: $51,000 - $57,500 per yearJob DescriptionCustomand is hiring for the Claims Processing Associate role. In this position, you will review, enter, and track claims submissions accurately from intake through processing. The work supports customer service, administrative coordination, operational support, scheduling, records, and project work. This is a full-time, 100% remote position open to candidates throughout the United States.ResponsibilitiesReceive and review claim submissions for required forms, supporting documents, and basic completeness.Enter claim information accurately in the approved claims or case-management system.Verify identity, dates, amounts, reference numbers, and supporting documentation against the submitted claim.Track claim status and request missing or corrected documentation when required.Document each processing step and route exceptions or disputed items to the appropriate reviewer.Communicate routine status updates clearly while protecting claimant information.RequirementsStrong data-entry, document-review, case-tracking, and attention-to-detail skills.Comfort working with claims systems, spreadsheets, scanned documents, and confidential records.Ability to follow written processing rules consistently and identify incomplete submissions.Clear written communication when requesting information or documenting case status.Reliable time management and the ability to process a steady queue of cases.A pre-employment background check and, where applicable to this position and permitted by law, credit screening are required.To apply, submit your resume and complete our online application form. Please make sure your contact information and work history are current before submitting.