Desktop Support Technician

Desktop Support TechnicianLocation: Denver, Colorado 80202 – 100% onsiteDuration: 4+ month contract, potential to convert and/or extendImage computers, install applications using in-house tools (SCCM / PXE bootThe ideal candidate will:Have a very strong customer service disposition with solid knowledge of multiple pc and tablet platforms including Dell, Macintosh, and PanasonicBe a strong communicator and detail orientedExperience supporting Windows 10, 11Experience supporting Microsoft Office 365Experience working in an operational environment with interaction with infrastructure, applications, service management, senior management, and agency/business representativesServiceNow experienceExperience and knowledge in ITIL process handling incident, change and problem managementIndependent self-starter able to collaborate actively with others in a cross-functional teamExcellent organizational skills and attention to detail, ability to meet deadlines and manage prioritiesSCCM, Cisco AnyConnect/SecureConnect experience a plusCan lift equipment up to 50 lbsRequired Minimum Qualifications:Education requirement: Graduation from high school or the possession of GED, HiSET or TASC CertificateExperience Requirement: Five (5) years of Information Technology experience performing user support desktop, legacy systems, and/or Information Technology communication systemsEducation/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirementLicense/Certifications: Must obtain Criminal Justice Information Services (CJIS) clearance within 45 days of start date.